Workplace accommodations: Evidence based outcomes

Helen A. Schartz, D. J. Hendricks, Peter Blanck

Research output: Contribution to journalArticlepeer-review

106 Scopus citations


One central component to meaningful employment for people with disabilities is the ADA's workplace accommodation provision that allows qualified individuals to perform essential job functions. Little empirical evidence is available to evaluate the costs, benefits, and effectiveness of accommodations. Previous research has focused on direct costs. This article advocates an inclusive accommodation cost/benefit analysis to include direct and indirect costs and benefits and to differentiate disability-related accommodation costs from typical employee costs. The inclusive cost/benefit analysis is applied to preliminary data from interviews with employers who contacted the Job Accommodation Network (JAN). Results suggest that accommodations are low cost, beneficial and effective.

Original languageEnglish (US)
Pages (from-to)345-354
Number of pages10
Issue number4
StatePublished - Dec 11 2006


  • Americans with Disabilities Act
  • Reasonable accommodations
  • Workplace accommodations

ASJC Scopus subject areas

  • Rehabilitation
  • Public Health, Environmental and Occupational Health


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