Work group effectiveness models and quality improvement teams

Research output: Contribution to conferencePaperpeer-review

Abstract

A model of Quality improvement teams (QITs) effectiveness is described. An attempt to bring theory to bear on the study of QITs is accounted. The model integrates two influential models of organizational work group effectiveness from the literature. Inputs, process variables, and outputs are described. Several variables specific to total quality management (TQM) are also considered. Finally, the applicability of the integrated model to QITs in TQM settings is assessed.

Original languageEnglish (US)
Pages257-258
Number of pages2
DOIs
StatePublished - 1995
EventProceedings of the 1995 ACM SIGCPR Conference - Nashville, TN, USA
Duration: Apr 6 1995Apr 8 1995

Other

OtherProceedings of the 1995 ACM SIGCPR Conference
CityNashville, TN, USA
Period4/6/954/8/95

ASJC Scopus subject areas

  • Software

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