TY - JOUR
T1 - When the Note Doesn’t Fit
T2 - Social Workers Documenting in the Electronic Health Record on Integrated Health Teams
AU - Lombardi, Brianna M.
AU - Zerden, Lisa de Saxe
AU - Richman, Erica L.
AU - Guan, Ting
N1 - Funding Information:
This project was supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) under Cooperative Agreement U81HP26495-04-00, Health Workforce Research Centers Program. The information, content and conclusions are those of the authors and should not be construed as the official position or policy of, nor should any endorsements be inferred by HRSA, HHS or the U.S. Government. We would like to acknowledge UNC health system who let us conduct these focus groups and to the social workers who spoke to our research team. We also acknowledge research assistance from two MSW students, Brooklyn Millner, and Erica Lindenberger, and Maria Gaiser for her copyediting assistance.
Publisher Copyright:
© 2023 Taylor & Francis Group, LLC.
PY - 2023
Y1 - 2023
N2 - A qualitative study was conducted to understand how social workers document their work in the electronic health record (EHR) in integrated primary care settings. Three themes emerged from the analysis of the focus groups: 1) considerable variability in where and how social workers document their practice within the EHR; 2) EHR functions are not designed for social work practice; and 3) EHR documentation practices as helpful for demonstrating social workers’ contributions to other integrated care team members. Education, training, and EHR adaptations are needed as social workers and other nontraditional healthcare providers continue to partake in team-based service delivery, especially in integrated primary care.
AB - A qualitative study was conducted to understand how social workers document their work in the electronic health record (EHR) in integrated primary care settings. Three themes emerged from the analysis of the focus groups: 1) considerable variability in where and how social workers document their practice within the EHR; 2) EHR functions are not designed for social work practice; and 3) EHR documentation practices as helpful for demonstrating social workers’ contributions to other integrated care team members. Education, training, and EHR adaptations are needed as social workers and other nontraditional healthcare providers continue to partake in team-based service delivery, especially in integrated primary care.
KW - Electronic health records (EHRs)
KW - integrated care
KW - qualitative focus groups
KW - social work workforce
KW - team-based care
UR - http://www.scopus.com/inward/record.url?scp=85162659743&partnerID=8YFLogxK
UR - http://www.scopus.com/inward/citedby.url?scp=85162659743&partnerID=8YFLogxK
U2 - 10.1080/15228835.2023.2224402
DO - 10.1080/15228835.2023.2224402
M3 - Article
AN - SCOPUS:85162659743
SN - 1522-8835
VL - 41
SP - 164
EP - 181
JO - Journal of Technology in Human Services
JF - Journal of Technology in Human Services
IS - 2
ER -