Voice control system and multiplatform use: Specialist vs. generalist?

Soyoung Jung, Kwan Min Lee, Frank Biocca

Research output: Chapter in Book/Report/Conference proceedingConference contribution

2 Scopus citations

Abstract

How do participants respond to and prefer either a common voice agent that follows them across platforms or a community of specialist agents connected to specific hardware platform. This study examines users’ gender as it relates to preference for voice-control system (VCS). The participants experiences a VCS agent that followed them across platforms such as from a smart pone to a personal cloud computing (PCC) or smart TV. One group met a different specialist agents that were tied to different devices. This study pits the effect of specialization by interface against the principle of consistency design principle with regards to voice agents. However, we found a strong gender effect, females preferred a single, generalist female agent across platforms while males tended to prefer different, specialist female agents embodying different platform.

Original languageEnglish (US)
Title of host publicationLecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
PublisherSpringer Verlag
Pages607-616
Number of pages10
Volume9172
ISBN (Print)9783319206110
DOIs
StatePublished - 2015
Event17th International Conference on Human-Computer Interaction, HCI International 2015 - Los Angeles, United States
Duration: Aug 2 2015Aug 7 2015

Publication series

NameLecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
Volume9172
ISSN (Print)03029743
ISSN (Electronic)16113349

Other

Other17th International Conference on Human-Computer Interaction, HCI International 2015
CountryUnited States
CityLos Angeles
Period8/2/158/7/15

Keywords

  • CASA HCI
  • Clouding
  • Multi-platform
  • Specialist vs. Generalist
  • Voice agent
  • Voice control system

ASJC Scopus subject areas

  • Computer Science(all)
  • Theoretical Computer Science

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  • Cite this

    Jung, S., Lee, K. M., & Biocca, F. (2015). Voice control system and multiplatform use: Specialist vs. generalist? In Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics) (Vol. 9172, pp. 607-616). (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics); Vol. 9172). Springer Verlag. https://doi.org/10.1007/978-3-319-20612-7_57