Voice control system and multiplatform use: Specialist vs. generalist?

Soyoung Jung, Kwan Min Lee, Frank Biocca

Research output: Chapter in Book/Entry/PoemConference contribution

5 Scopus citations


How do participants respond to and prefer either a common voice agent that follows them across platforms or a community of specialist agents connected to specific hardware platform. This study examines users’ gender as it relates to preference for voice-control system (VCS). The participants experiences a VCS agent that followed them across platforms such as from a smart pone to a personal cloud computing (PCC) or smart TV. One group met a different specialist agents that were tied to different devices. This study pits the effect of specialization by interface against the principle of consistency design principle with regards to voice agents. However, we found a strong gender effect, females preferred a single, generalist female agent across platforms while males tended to prefer different, specialist female agents embodying different platform.

Original languageEnglish (US)
Title of host publicationHuman Interface and the Management of Information
Subtitle of host publicationInformation and Knowledge Design - 17th International Conference, HCI International 2015, Proceedings
EditorsSakae Yamamoto
PublisherSpringer Verlag
Number of pages10
ISBN (Print)9783319206110
StatePublished - 2015
Event17th International Conference on Human-Computer Interaction, HCI International 2015 - Los Angeles, United States
Duration: Aug 2 2015Aug 7 2015

Publication series

NameLecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
ISSN (Print)0302-9743
ISSN (Electronic)1611-3349


Other17th International Conference on Human-Computer Interaction, HCI International 2015
Country/TerritoryUnited States
CityLos Angeles


  • Clouding
  • Multi-platform
  • Specialist vs. Generalist
  • Voice agent
  • Voice control system

ASJC Scopus subject areas

  • Theoretical Computer Science
  • General Computer Science


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