Using a Process Handbook to Design Organizational Processes

Chrysanthos Dellarocas; Jintae Leel; Thomas W. Malone; Kevin Crowston; Brian Pentland

Using a Process Handbook to Design Organizational Processes

Chrysanthos Dellarocas, Jintae Leel, Thomas W. Malone, Kevin Crowston, Brian Pentland

Research output: Contribution to conference › Paper › peer-review

Abstract

Thegoal of the ProcessHandbook project is to providea set of theories, methodologies, and tools, to enablethe modeling and redesign of organizations in a more systematic way. A key element of the workis a novel approachto representingprocesses, whichuses ideas from computer science about inheritance, and from coordination theory about managingdependencies. This representation improves understanding of complex processes, assists in the identification of process inefficiencies, andfacilitates generationandcomparative evaluationof alternative processes.Wehavebuilt an online Process Handbookcomputer tool based on our approach,to represent, store, classify and manipulate business processes. Usingthat tool, wehave developed the beginningsof a systematicdesign methodfor process (re)design.

Original language	English (US)
Pages	39-45
Number of pages	7
State	Published - 1994
Externally published	Yes
Event	1994 AAAI Spring Symposium - Palo Alto, United States Duration: Mar 21 1994 → Mar 23 1994

Conference

Conference	1994 AAAI Spring Symposium
Country/Territory	United States
City	Palo Alto
Period	3/21/94 → 3/23/94

ASJC Scopus subject areas

Artificial Intelligence

Cite this

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title = "Using a Process Handbook to Design Organizational Processes",

abstract = "Thegoal of the ProcessHandbook project is to providea set of theories, methodologies, and tools, to enablethe modeling and redesign of organizations in a more systematic way. A key element of the workis a novel approachto representingprocesses, whichuses ideas from computer science about inheritance, and from coordination theory about managingdependencies. This representation improves understanding of complex processes, assists in the identification of process inefficiencies, andfacilitates generationandcomparative evaluationof alternative processes.Wehavebuilt an online Process Handbookcomputer tool based on our approach,to represent, store, classify and manipulate business processes. Usingthat tool, wehave developed the beginningsof a systematicdesign methodfor process (re)design.",

author = "Chrysanthos Dellarocas and Jintae Leel and Malone, {Thomas W.} and Kevin Crowston and Brian Pentland",

year = "1994",

language = "English (US)",

pages = "39--45",

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TY - CONF

T1 - Using a Process Handbook to Design Organizational Processes

AU - Dellarocas, Chrysanthos

AU - Leel, Jintae

AU - Malone, Thomas W.

AU - Crowston, Kevin

AU - Pentland, Brian

PY - 1994

Y1 - 1994

N2 - Thegoal of the ProcessHandbook project is to providea set of theories, methodologies, and tools, to enablethe modeling and redesign of organizations in a more systematic way. A key element of the workis a novel approachto representingprocesses, whichuses ideas from computer science about inheritance, and from coordination theory about managingdependencies. This representation improves understanding of complex processes, assists in the identification of process inefficiencies, andfacilitates generationandcomparative evaluationof alternative processes.Wehavebuilt an online Process Handbookcomputer tool based on our approach,to represent, store, classify and manipulate business processes. Usingthat tool, wehave developed the beginningsof a systematicdesign methodfor process (re)design.

AB - Thegoal of the ProcessHandbook project is to providea set of theories, methodologies, and tools, to enablethe modeling and redesign of organizations in a more systematic way. A key element of the workis a novel approachto representingprocesses, whichuses ideas from computer science about inheritance, and from coordination theory about managingdependencies. This representation improves understanding of complex processes, assists in the identification of process inefficiencies, andfacilitates generationandcomparative evaluationof alternative processes.Wehavebuilt an online Process Handbookcomputer tool based on our approach,to represent, store, classify and manipulate business processes. Usingthat tool, wehave developed the beginningsof a systematicdesign methodfor process (re)design.

UR - http://www.scopus.com/inward/record.url?scp=85171354705&partnerID=8YFLogxK

UR - http://www.scopus.com/inward/citedby.url?scp=85171354705&partnerID=8YFLogxK

M3 - Paper

AN - SCOPUS:85171354705

SP - 39

EP - 45

T2 - 1994 AAAI Spring Symposium

Y2 - 21 March 1994 through 23 March 1994

ER -

Using a Process Handbook to Design Organizational Processes

Abstract

Conference

ASJC Scopus subject areas

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