Unraveling the ordering in persistent chat: A new message ordering feature

Lu Xiao, Jayne S. Litzinger

Research output: Chapter in Book/Report/Conference proceedingConference contribution

2 Scopus citations

Abstract

A common problem in chat is that the chat display only reveals the temporal order of the conversation. A better user interface is desired that reveals the logical order of the messages. The existing tree model groups messages that share the topic together. However, it does not reveal the temporal order of the messages. The temporal order is an important feature for a chat interface, as it is intuitive and similar to face-to-face conversation where people discuss issues following a sequential order. In this paper, we introduce a new message ordering chat feature that addresses the problem of logical ordering while keeping the temporal order of the chat. The trade offs of the new feature are discussed.

Original languageEnglish (US)
Title of host publicationGROUP'05 - Proceedings of the 2005 International ACM SIGGROUP Conference on Supporting Group Work
Pages350-351
Number of pages2
DOIs
StatePublished - Dec 1 2005
Externally publishedYes
Event2005 International ACM SIGGROUP Conference on Supporting Group Work, GROUP'05 - Sanibel Island, FL, United States
Duration: Nov 6 2005Nov 9 2005

Publication series

NameProceedings of the International ACM SIGGROUP Conference on Supporting Group Work

Other

Other2005 International ACM SIGGROUP Conference on Supporting Group Work, GROUP'05
CountryUnited States
CitySanibel Island, FL
Period11/6/0511/9/05

Keywords

  • CMC
  • Message ordering
  • Sequential chat

ASJC Scopus subject areas

  • Computer Science(all)

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  • Cite this

    Xiao, L., & Litzinger, J. S. (2005). Unraveling the ordering in persistent chat: A new message ordering feature. In GROUP'05 - Proceedings of the 2005 International ACM SIGGROUP Conference on Supporting Group Work (pp. 350-351). (Proceedings of the International ACM SIGGROUP Conference on Supporting Group Work). https://doi.org/10.1145/1099203.1099273