Abstract
Current authentication mechanisms often pose significant challenges for people with disabilities. Drawing from a contextual inquiry study of visually impaired individuals experiences with authentication, we uncover specific difficulties that these users encounter in a wide range of authentication scenarios. These difficulties are related to web accessibility issues and limitations of assistive technologies. For instance, locating web login elements is time-consuming and error-prone for visually impaired users. We highlight the importance of accessibility in privacy and security, and share lessons learned for designing accessible authentication experiences.
Original language | English (US) |
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Pages (from-to) | 62-70 |
Number of pages | 9 |
Journal | IEEE Internet Computing |
Volume | 22 |
Issue number | 2 |
DOIs | |
State | Published - Mar 1 2018 |
Keywords
- Internet
- authentication
- disabilities
- human factors
- passwords
- visual impairments
ASJC Scopus subject areas
- Computer Networks and Communications