Toward accessible authentication

Learning from people with visual impairments

Bryan Dosono, Jordan Hayes, Yang Wang

Research output: Contribution to journalArticle

1 Citation (Scopus)

Abstract

Current authentication mechanisms often pose significant challenges for people with disabilities. Drawing from a contextual inquiry study of visually impaired individuals experiences with authentication, we uncover specific difficulties that these users encounter in a wide range of authentication scenarios. These difficulties are related to web accessibility issues and limitations of assistive technologies. For instance, locating web login elements is time-consuming and error-prone for visually impaired users. We highlight the importance of accessibility in privacy and security, and share lessons learned for designing accessible authentication experiences.

Original languageEnglish (US)
Pages (from-to)62-70
Number of pages9
JournalIEEE Internet Computing
Volume22
Issue number2
DOIs
StatePublished - Mar 1 2018
Externally publishedYes

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Keywords

  • authentication
  • disabilities
  • human factors
  • Internet
  • passwords
  • visual impairments

ASJC Scopus subject areas

  • Computer Networks and Communications

Cite this

Toward accessible authentication : Learning from people with visual impairments. / Dosono, Bryan; Hayes, Jordan; Wang, Yang.

In: IEEE Internet Computing, Vol. 22, No. 2, 01.03.2018, p. 62-70.

Research output: Contribution to journalArticle

Dosono, Bryan ; Hayes, Jordan ; Wang, Yang. / Toward accessible authentication : Learning from people with visual impairments. In: IEEE Internet Computing. 2018 ; Vol. 22, No. 2. pp. 62-70.
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