TY - JOUR
T1 - The role of institutional logics in the design of E-governance systems
AU - Mundkur, Anuradha
AU - Venkatesh, Murali
N1 - Funding Information:
6. In this article, when we refer to the CC, we are referring to the executive wing of the organization. The City Corporation is run by a City Council (the legislative wing headed by the Mayor and composed of elected representatives) supported by a bureaucracy (the executive wing headed by the Commissioner, a senior member of the Indian Administrative Service). The City Council is the main policy-making body that discusses and recommends policies and passes resolutions that are implemented by the executive wing. The executive wing is functionally organized with departments such as Health, Education, Engineering (public works), and Solid Waste Management, which focus on the implementation of various projects and schemes. These departments are supported by service departments such as Finance and Accounts, Human Resources, and IT Services.
PY - 2009
Y1 - 2009
N2 - E-governance is premised on the notion that information technology can be used to reconfigure relations among various government departments as well as between governments and other stakeholders such as the private sector and civil society. This study uses social construction of technology (SCOT) and institutional theory as the lenses through which to deconstruct the process involved in using information technology to enhance transparency and accountability of an urban local government in India. It highlights how diverse stakeholders, by tapping into existing notions of good governance, articulated the project as resolving the need for timely, accurate, and structured information for decision-making. This problem definition led to the recognition that fundamental to transforming how the urban local government works was a reform in its financial management systems.
AB - E-governance is premised on the notion that information technology can be used to reconfigure relations among various government departments as well as between governments and other stakeholders such as the private sector and civil society. This study uses social construction of technology (SCOT) and institutional theory as the lenses through which to deconstruct the process involved in using information technology to enhance transparency and accountability of an urban local government in India. It highlights how diverse stakeholders, by tapping into existing notions of good governance, articulated the project as resolving the need for timely, accurate, and structured information for decision-making. This problem definition led to the recognition that fundamental to transforming how the urban local government works was a reform in its financial management systems.
KW - E-governance
KW - Institutional logics
KW - Institutional theory
KW - Social construction of technology
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U2 - 10.1080/19331680802698943
DO - 10.1080/19331680802698943
M3 - Article
AN - SCOPUS:77950780165
SN - 1933-1681
VL - 6
SP - 12
EP - 30
JO - Journal of Information Technology and Politics
JF - Journal of Information Technology and Politics
IS - 1
ER -