The relationship of internal and external commitment foci to objective job performance measures

Mark A. Siders, Gerard George, Ravi Dharwadkar

Research output: Contribution to journalArticle

147 Scopus citations

Abstract

Prior research reports of a weak commitment-performance relationship can be attributed to inconsistency in conceptualization and measurement of the constructs. In this study, we differentially relate attitudinal commitment to internal (organization and supervisor) and external (customer) foci to objective measures of job performance. Results suggest that both internal foci are related to organizationally rewarded job performance and that the external focus influences job performance relevant to and rewarded by customers. Implications of these findings are discussed.

Original languageEnglish (US)
Pages (from-to)570-579
Number of pages10
JournalAcademy of Management Journal
Volume44
Issue number3
DOIs
StatePublished - Jun 2001

ASJC Scopus subject areas

  • Business and International Management
  • Business, Management and Accounting(all)
  • Strategy and Management
  • Management of Technology and Innovation

Fingerprint Dive into the research topics of 'The relationship of internal and external commitment foci to objective job performance measures'. Together they form a unique fingerprint.

  • Cite this