The effects of continual disruption: Technological resources supporting resilience in regions of conflict

Bryan Semaan, Gloria Mark, Ban Al-Ani

Research output: Chapter in Book/Report/Conference proceedingChapter

Abstract

This chapter reports on an ongoing empirical study looking at how technology can enable resilience during continual disruption. We conducted 125 interviews with civilians from two countries who were living through war: (1) Iraqi citizens who experienced the current Gulf War beginning in March 2003; and (2) Israeli citizens who were living in Northern Israel during the Israel-Lebanon War that took place in August 2006. We describe how technology played a major role in enabling people to maintain work and social collaborations, continue education, travel, and obtain information in an otherwise chaotic environment.

Original languageEnglish (US)
Title of host publicationCrisis Information Management
Subtitle of host publicationCommunication and Technologies
PublisherElsevier
Pages9-24
Number of pages16
ISBN (Print)9781843346470
DOIs
StatePublished - Nov 1 2011
Externally publishedYes

Keywords

  • Collaboration
  • Disrupted environments
  • Empirical study
  • Resilience
  • Routines

ASJC Scopus subject areas

  • Computer Science(all)

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  • Cite this

    Semaan, B., Mark, G., & Al-Ani, B. (2011). The effects of continual disruption: Technological resources supporting resilience in regions of conflict. In Crisis Information Management: Communication and Technologies (pp. 9-24). Elsevier. https://doi.org/10.1016/B978-1-84334-647-0.50001-1