The Description and Evaluation of the Implementation of an Integrated Healthcare Model

Jennifer S. Funderburk, Dawn E. Sugarman, Stephen A. Maisto, Paige Ouimette, Mary Schohn, Larry Lantinga, Laura Wray, Steven Batki, Bruce Nelson, Deb Coolhart, Kate Strutynski

Research output: Contribution to journalArticlepeer-review

47 Scopus citations


Two studies were conducted to examine the practical implementation of an integrated health care model in five primary care clinics in the Upstate New York Veterans Affairs (VA) system. The aims of the studies were: (a) to describe the basic clinical elements of the integrated health care service offered by behavioral health providers (BHPs) in the primary care setting, and (b) to evaluate the perceptions of providers and patients regarding integrated health care practices in their primary care clinics. In Study 1, we reviewed 180 electronic medical records of patients who met with a BHP in primary care. In Study 2, we used semistructured interviews and self-report questionnaires to collect information from 46 primary care providers, 12 BHPs, and 140 patients regarding their perceptions of integrated health care in their primary care clinics. Both studies illustrate a useful method for evaluating the practical implementation of integrated health care models.

Original languageEnglish (US)
Pages (from-to)146-160
Number of pages15
JournalFamilies, Systems and Health
Issue number2
StatePublished - Jun 2010


  • Integrated health care
  • Primary care
  • Veterans

ASJC Scopus subject areas

  • Applied Psychology
  • Psychiatry and Mental health


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