Supporting group decisions by mediating deliberation to improve information pooling

Research output: Chapter in Book/Report/Conference proceedingConference contribution

11 Scopus citations

Abstract

Group decision support systems (GDSS) hold significant potential for improving decision making, but they have not been broadly adopted. One reason for this is that these platforms introduce representational work for users that is distinct from a more familiar deliberative interaction but they offer uncertain payoff. This article presents a study with a platform that addresses this problem by leveraging the argumentative structure of deliberative conversation to drive a decision support algorithm. The platform uses argument visualization to mediate the collaborators' conversation. The study demonstrates that the platform addresses a known deficiency in human information pooling called the common knowledge phenomenon.

Original languageEnglish (US)
Title of host publicationGROUP'09 - Proceedings of the 2009 ACM SIGCHI International Conference on Supporting Group Work
Pages189-198
Number of pages10
DOIs
StatePublished - Dec 1 2009
Externally publishedYes
Event2009 ACM SIGCHI International Conference on Supporting Group Work, GROUP'09 - Sanibel Island, FL, United States
Duration: May 10 2009May 13 2009

Publication series

NameGROUP'09 - Proceedings of the 2009 ACM SIGCHI International Conference on Supporting Group Work

Conference

Conference2009 ACM SIGCHI International Conference on Supporting Group Work, GROUP'09
CountryUnited States
CitySanibel Island, FL
Period5/10/095/13/09

Keywords

  • Collaborative argument visualization
  • Group decision support

ASJC Scopus subject areas

  • Computer Science(all)

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  • Cite this

    Introne, J. E. (2009). Supporting group decisions by mediating deliberation to improve information pooling. In GROUP'09 - Proceedings of the 2009 ACM SIGCHI International Conference on Supporting Group Work (pp. 189-198). (GROUP'09 - Proceedings of the 2009 ACM SIGCHI International Conference on Supporting Group Work). https://doi.org/10.1145/1531674.1531702