Supporting community-based learning: Case study of a geographical community organization designing its website

Umer Farooq; Craig H. Ganoe; Lu Xiao; Cecelia B. Merkel; Mary Beth Rosson; John M. Carroll

doi:10.1080/01449290600811503

Supporting community-based learning: Case study of a geographical community organization designing its website

Umer Farooq, Craig H. Ganoe, Lu Xiao, Cecelia B. Merkel, Mary Beth Rosson, John M. Carroll

Research output: Contribution to journal › Article › peer-review

16 Scopus citations

Abstract

Community computing supports human-computer interaction among neighbours in geographical or place-based community organizations. Using a case study of such an organization, we investigate the process of designing their website. Our long-term participatory design approach, integrating developmental informal learning, allowed us to understand how this community organization adopts, evaluates, and sustains website technology. Based on our case study analysis, we present three design heuristics for developing community-based technology: align and afford new possibilities for participation, dynamically manage organizational knowledge and learning, and enhance social capital within community organizations and with the broader community.

Original language	English (US)
Pages (from-to)	5-21
Number of pages	17
Journal	Behaviour and Information Technology
Volume	26
Issue number	1
DOIs	https://doi.org/10.1080/01449290600811503
State	Published - Jan 1 2007
Externally published	Yes

Keywords

Community computing
Developmental informal learning
Long-term participatory design
Sustainability

ASJC Scopus subject areas

Developmental and Educational Psychology
Arts and Humanities (miscellaneous)
General Social Sciences
Human-Computer Interaction

Access to Document

10.1080/01449290600811503

Cite this

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abstract = "Community computing supports human-computer interaction among neighbours in geographical or place-based community organizations. Using a case study of such an organization, we investigate the process of designing their website. Our long-term participatory design approach, integrating developmental informal learning, allowed us to understand how this community organization adopts, evaluates, and sustains website technology. Based on our case study analysis, we present three design heuristics for developing community-based technology: align and afford new possibilities for participation, dynamically manage organizational knowledge and learning, and enhance social capital within community organizations and with the broader community.",

keywords = "Community computing, Developmental informal learning, Long-term participatory design, Sustainability",

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note = "Funding Information: This project is supported by the US National Science Foundation under grant IIS 03-42547. We would like to thank Michael Race, Matt Dalius, Janet Montgomery, and Laurie Kemmerer for their technical support during the fieldwork. We also wish to acknowledge Markus Rohde for his guidance in writing this paper.",

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AU - Rosson, Mary Beth

AU - Carroll, John M.

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Supporting community-based learning: Case study of a geographical community organization designing its website

Abstract

Keywords

ASJC Scopus subject areas

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