Abstract
How are users involved in enterprise systems implementations? In response, we draw on theories of social structure and use data drawn from a five year study of an enterprise system implementation at medium-sized university (MSU). The analysis of this data focuses on the differences between formal organizational structures and the social structural network of ties among those involved in the implementation effort. Doing so helps to highlight the changed relationships between users, product developers, third-party consultants and the internal information systems people.
| Original language | English (US) |
|---|---|
| Pages | 195-200 |
| Number of pages | 6 |
| State | Published - 2001 |
| Externally published | Yes |
| Event | Change Management and the New Industrial Revolution (IEMC'01) - Albany, NY, United States Duration: Oct 7 2001 → Oct 9 2001 |
Other
| Other | Change Management and the New Industrial Revolution (IEMC'01) |
|---|---|
| Country/Territory | United States |
| City | Albany, NY |
| Period | 10/7/01 → 10/9/01 |
ASJC Scopus subject areas
- General Engineering
- Management Science and Operations Research