Socio-technical structures in enterprise systems implementation: Evidence from a five year study

Research output: Chapter in Book/Report/Conference proceedingConference contribution

4 Scopus citations

Abstract

How are users involved in enterprise systems implementations? In response, we draw on theories of social structure and use data drawn from a five year study of an enterprise system implementation at medium-sized university (MSU). The analysis of this data focuses on the differences between formal organizational structures and the social structural network of ties among those involved in the implementation effort. Doing so helps to highlight the changed relationships between users, product developers, third-party consultants and the internal information systems people.

Original languageEnglish (US)
Title of host publicationIEEE International Engineering Management Conference
Pages195-200
Number of pages6
StatePublished - 2001
Externally publishedYes
EventChange Management and the New Industrial Revolution (IEMC'01) - Albany, NY, United States
Duration: Oct 7 2001Oct 9 2001

Other

OtherChange Management and the New Industrial Revolution (IEMC'01)
CountryUnited States
CityAlbany, NY
Period10/7/0110/9/01

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ASJC Scopus subject areas

  • Hardware and Architecture
  • Industrial and Manufacturing Engineering

Cite this

Sawyer, S. B. (2001). Socio-technical structures in enterprise systems implementation: Evidence from a five year study. In IEEE International Engineering Management Conference (pp. 195-200)