Socio-technical structures in enterprise systems implementation: Evidence from a five year study

Research output: Contribution to conferencePaper

4 Scopus citations

Abstract

How are users involved in enterprise systems implementations? In response, we draw on theories of social structure and use data drawn from a five year study of an enterprise system implementation at medium-sized university (MSU). The analysis of this data focuses on the differences between formal organizational structures and the social structural network of ties among those involved in the implementation effort. Doing so helps to highlight the changed relationships between users, product developers, third-party consultants and the internal information systems people.

Original languageEnglish (US)
Pages195-200
Number of pages6
StatePublished - Jan 1 2001
Externally publishedYes
EventChange Management and the New Industrial Revolution (IEMC'01) - Albany, NY, United States
Duration: Oct 7 2001Oct 9 2001

Other

OtherChange Management and the New Industrial Revolution (IEMC'01)
CountryUnited States
CityAlbany, NY
Period10/7/0110/9/01

ASJC Scopus subject areas

  • Engineering(all)
  • Management Science and Operations Research

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    Sawyer, S. (2001). Socio-technical structures in enterprise systems implementation: Evidence from a five year study. 195-200. Paper presented at Change Management and the New Industrial Revolution (IEMC'01), Albany, NY, United States.