Social networking technologies and organizational knowledge sharing as a sociotechnical ecology

Mohammad Hossein Jarrahi, Steve Sawyer

Research output: Chapter in Book/Report/Conference proceedingConference contribution

8 Scopus citations

Abstract

We focus on how the uses of social networking technologies (SNT) are bound up in knowledge sharing practices. For us SNT include weblogs, wikis, corporate social networking platforms, and social networking sites such as Facebook, Twitter, and LinkedIn. Our focus is to the uses of SNT relative to people's informal networks within and across organizations. We conceive these as multidimensional networks, treating technology and humans symmetrically and as members of the same sociotechnical ecology. To date, evidence indicates that SNTs have multiple roles regarding knowledge sharing in organizational contexts, and it appears that uses of SNT advance collaborative practices in ways not fully congruent with contemporary organizational practices.

Original languageEnglish (US)
Title of host publicationCSCW'12 - Proceedings of the ACM 2012 Conference on Computer Supported Cooperative Work Companion
Pages99-102
Number of pages4
DOIs
StatePublished - 2012
EventACM 2012 Conference on Computer Supported Cooperative Work Companion, CSCW'12 - Seattle, WA, United States
Duration: Feb 11 2012Feb 15 2012

Publication series

NameProceedings of the ACM Conference on Computer Supported Cooperative Work, CSCW

Other

OtherACM 2012 Conference on Computer Supported Cooperative Work Companion, CSCW'12
CountryUnited States
CitySeattle, WA
Period2/11/122/15/12

Keywords

  • Informal ties
  • Knowledge sharing
  • Social networking technology
  • Sociotechnical ecology

ASJC Scopus subject areas

  • Software
  • Human-Computer Interaction
  • Computer Networks and Communications

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  • Cite this

    Jarrahi, M. H., & Sawyer, S. (2012). Social networking technologies and organizational knowledge sharing as a sociotechnical ecology. In CSCW'12 - Proceedings of the ACM 2012 Conference on Computer Supported Cooperative Work Companion (pp. 99-102). (Proceedings of the ACM Conference on Computer Supported Cooperative Work, CSCW). https://doi.org/10.1145/2141512.2141552