Social justice in UX: Centering marginalized users

Emma J. Rose, Laura Gonzales, Natasha Jones, Avery Edenfield, Ann Shivers McNair, Genevieve I. Garcia De Mueller, Rebecca Walton, Tetyana Zhvotovska, Kristen Moore

Research output: Chapter in Book/Report/Conference proceedingConference contribution

3 Scopus citations

Abstract

The primary assumption of human-centered design is that humans should be the focus of design and decision making when creating technology and information products. However, when certain types of people are consistently centered, others are intentionally or unintentionally pushed to the margins or left out altogether. In this panel, the speakers discuss how centering overlooked, vulnerable, or marginalized audiences leads to different design considerations, methods, practices and resulting designs. Topics include issues of queering consent, humanitarian organizations and interventions, multilingual user experience, and women of color in design. The panel concludes with a discussion of the implications of centering marginalized audiences and a call for a reinvigorated conceptualization of ethics in UX.

Original languageEnglish (US)
Title of host publicationSIGDOC 2018 - 36th ACM International Conference on the Design of Communication
PublisherAssociation for Computing Machinery, Inc
ISBN (Print)9781450359351
DOIs
StatePublished - Aug 3 2018
Event36th ACM International Conference on the Design of Communication, SIGDOC 2018 - Milwaukee, United States
Duration: Aug 3 2018Aug 5 2018

Publication series

NameSIGDOC 2018 - 36th ACM International Conference on the Design of Communication

Conference

Conference36th ACM International Conference on the Design of Communication, SIGDOC 2018
CountryUnited States
CityMilwaukee
Period8/3/188/5/18

ASJC Scopus subject areas

  • Software
  • Hardware and Architecture
  • Information Systems

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  • Cite this

    Rose, E. J., Gonzales, L., Jones, N., Edenfield, A., McNair, A. S., Garcia De Mueller, G. I., Walton, R., Zhvotovska, T., & Moore, K. (2018). Social justice in UX: Centering marginalized users. In SIGDOC 2018 - 36th ACM International Conference on the Design of Communication [a21] (SIGDOC 2018 - 36th ACM International Conference on the Design of Communication). Association for Computing Machinery, Inc. https://doi.org/10.1145/3233756.3233931