TY - JOUR
T1 - Roles and politeness behavior in community-based free/libre open source software development
AU - Wei, Kangning
AU - Crowston, Kevin
AU - Eseryel, U. Yeliz
AU - Heckman, Robert
N1 - Funding Information:
This research is partially supported by the U.S. National Science Foundation (IIS Grant 04–14468 and HSD Grant 05-27457). The first author is partially supported by the Humanity and Social Science Youth Foundation, Ministry of Education of China (No. 11YJC630219) and National Social Science Foundation of China (No. 15BGL034).
Publisher Copyright:
© 2016 Elsevier B.V.
PY - 2017/7/1
Y1 - 2017/7/1
N2 - Community-based Free/Libre Open Source Software (FLOSS) development relies on contributions from both core and peripheral members. Prior research on core–periphery has focused on software coding-related behaviors. We study how core–periphery roles are related to social-relational behavior in terms of politeness behavior. Data from two FLOSS projects suggest that both core and peripheral members use more positive politeness strategies than negative strategies. Further, core and peripheral members use different strategies to protect positive face in positive politeness, which we term respect and intimacy, respectively. Our results contribute to FLOSS research and politeness theory.
AB - Community-based Free/Libre Open Source Software (FLOSS) development relies on contributions from both core and peripheral members. Prior research on core–periphery has focused on software coding-related behaviors. We study how core–periphery roles are related to social-relational behavior in terms of politeness behavior. Data from two FLOSS projects suggest that both core and peripheral members use more positive politeness strategies than negative strategies. Further, core and peripheral members use different strategies to protect positive face in positive politeness, which we term respect and intimacy, respectively. Our results contribute to FLOSS research and politeness theory.
KW - Core–periphery structure
KW - Open source software development
KW - Politeness behavior
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U2 - 10.1016/j.im.2016.11.006
DO - 10.1016/j.im.2016.11.006
M3 - Article
AN - SCOPUS:85007622435
SN - 0378-7206
VL - 54
SP - 573
EP - 582
JO - Information and Management
JF - Information and Management
IS - 5
ER -