Roles and politeness behavior in community-based free/libre open source software development

Kangning Wei, Kevin Crowston, U. Yeliz Eseryel, Robert Heckman

Research output: Contribution to journalArticlepeer-review

21 Scopus citations


Community-based Free/Libre Open Source Software (FLOSS) development relies on contributions from both core and peripheral members. Prior research on core–periphery has focused on software coding-related behaviors. We study how core–periphery roles are related to social-relational behavior in terms of politeness behavior. Data from two FLOSS projects suggest that both core and peripheral members use more positive politeness strategies than negative strategies. Further, core and peripheral members use different strategies to protect positive face in positive politeness, which we term respect and intimacy, respectively. Our results contribute to FLOSS research and politeness theory.

Original languageEnglish (US)
Pages (from-to)573-582
Number of pages10
JournalInformation and Management
Issue number5
StatePublished - Jul 1 2017


  • Core–periphery structure
  • Open source software development
  • Politeness behavior

ASJC Scopus subject areas

  • Management Information Systems
  • Information Systems
  • Information Systems and Management


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