TY - GEN
T1 - Resilience in collaboration
T2 - 2008 ACM Conference on Computer Supported Cooperative Work, CSCW 08
AU - Mark, Gloria
AU - Semaan, Bryan
PY - 2008
Y1 - 2008
N2 - In CSCW, there has been little or no attention given to how people use technology to restore collaborations when there is a major environmental disruption. We are especially interested in studying resilience in collaboration-the extent to which people continue to collaborate with work groups or to socialize despite prolonged disruption. We conducted an empirical study of people living in two countries that experienced prolonged disruption through war in their work and personal lives. We describe how technology played a major role in providing people with alternative resources to reconstruct, modify, and develop new routines, or patterns of action, for work and socializing. People created new assemblages of technological and physical resources. We discuss how the use of new resources in creating new routines led to more of a reliance on virtual work and in some cases to deeper structural changes.
AB - In CSCW, there has been little or no attention given to how people use technology to restore collaborations when there is a major environmental disruption. We are especially interested in studying resilience in collaboration-the extent to which people continue to collaborate with work groups or to socialize despite prolonged disruption. We conducted an empirical study of people living in two countries that experienced prolonged disruption through war in their work and personal lives. We describe how technology played a major role in providing people with alternative resources to reconstruct, modify, and develop new routines, or patterns of action, for work and socializing. People created new assemblages of technological and physical resources. We discuss how the use of new resources in creating new routines led to more of a reliance on virtual work and in some cases to deeper structural changes.
KW - Collaboration
KW - Disrupted environments
KW - Resilience
KW - Routines
UR - http://www.scopus.com/inward/record.url?scp=67650657280&partnerID=8YFLogxK
UR - http://www.scopus.com/inward/citedby.url?scp=67650657280&partnerID=8YFLogxK
U2 - 10.1145/1460563.1460585
DO - 10.1145/1460563.1460585
M3 - Conference contribution
AN - SCOPUS:67650657280
SN - 9781605580074
T3 - Proceedings of the ACM Conference on Computer Supported Cooperative Work, CSCW
SP - 137
EP - 146
BT - CSCW 08 - Conference Proceedings, 2008 ACM Conference on Computer Supported Cooperative Work
Y2 - 8 November 2008 through 12 November 2008
ER -