Reactions to employee performance monitoring: Framework, review, and research directions

Research output: Contribution to journalArticle

Abstract

A conceptual framework is described for examining employee reactions to performance monitoring. The framework incorporates attitudinal and motivational effects of performance monitoring on monitored employees and discusses effects of performance monitoring on performance feedback and performance appraisal. The framework is used to organize a review of research literature relevant to employee reactions to electronic and nonelectronic performance monitoring. The article includes specific propositions for additional research and general directions for future research in performance monitoring.

Original languageEnglish
Pages (from-to)85-113
Number of pages29
JournalHuman Performance
Volume13
Issue number1
StatePublished - 2000

Keywords

  • JOB-SATISFACTION
  • PERSONAL CONTROL
  • APPRAISAL SATISFACTION
  • EFFECTIVE SUPERVISION
  • INTRINSIC MOTIVATION
  • ORGANIZATIONAL LEVEL
  • SOCIAL FACILITATION
  • WORK PERFORMANCE
  • TASK-PERFORMANCE
  • COMPUTER

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