Rationale flower: A visualization tool for identifying hidden profiles in instant messaging

Research output: Chapter in Book/Report/Conference proceedingConference contribution

1 Scopus citations

Abstract

Known as hidden profiles problem in group decision-making, a group tends to retrieve and discuss information that are known to majority of the group members and omit or neglect unique information to individuals which leads to the correct solution. Prior studies have shown that validity of the unique information is one key factor of the hidden profiles problem. In an attempt to address hidden profiles problem in computer-mediated communication, this paper presents a work-in-progress tool, Rationale Flower that visualizes the rationales exchanged through instant messaging in an online group decision making activity. In this study, a rationale is a member's explanation of why a piece of information should be brought to the group discussion. By this definition, it is expected that visualizing the members' rationales will not only attract group members' attentions to them but also support the group to testify and validate the unique information.

Original languageEnglish (US)
Title of host publicationCSCW'12 - Proceedings of the ACM 2012 Conference on Computer Supported Cooperative Work Companion
Pages255-258
Number of pages4
DOIs
StatePublished - 2012
EventACM 2012 Conference on Computer Supported Cooperative Work Companion, CSCW'12 - Seattle, WA, United States
Duration: Feb 11 2012Feb 15 2012

Publication series

NameProceedings of the ACM Conference on Computer Supported Cooperative Work, CSCW

Other

OtherACM 2012 Conference on Computer Supported Cooperative Work Companion, CSCW'12
CountryUnited States
CitySeattle, WA
Period2/11/122/15/12

Keywords

  • computer-mediated communication
  • hidden profiles
  • rationale visualization

ASJC Scopus subject areas

  • Software
  • Human-Computer Interaction
  • Computer Networks and Communications

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