Quality Websites: an application of the Kano model to website design

Gisela M. von Dran, Ping Zhang, Ruth Small

Research output: Contribution to conference › Paper › peer-review

Original language	English (US)
State	Published - 1999
Event	5th Americas Conference in Information Systems (AMCIS '99) - Milwaukee, WI Duration: Aug 13 1999 → Aug 15 1999

Conference	5th Americas Conference in Information Systems (AMCIS '99)
City	Milwaukee, WI
Period	8/13/99 → 8/15/99

Cite this

@conference{c4adb1178ca54a5a8976731fe83ecaa4,

title = "Quality Websites: an application of the Kano model to website design",

author = "{von Dran}, {Gisela M.} and Ping Zhang and Ruth Small",

year = "1999",

language = "English (US)",

note = "5th Americas Conference in Information Systems (AMCIS '99) ; Conference date: 13-08-1999 Through 15-08-1999",

}