Qualifying the Customer: An ethnographic study of sales

Research output: Book/ReportCommissioned report

Original languageEnglish (US)
StatePublished - 1994

Publication series

NameSystem and Practice Laboratory
PublisherPalo Alto Research Center

Cite this

Bechky, B., & Oesterlund, C. (1994). Qualifying the Customer: An ethnographic study of sales. (System and Practice Laboratory).