We claim that the current digital rights management (DRM) technology and its related policy do not address customers' needs in the perspective of availability, which-along with confidentiality and integrity-is one of the main security properties. Our research has focused on how the current security policy in regards to DRM addresses the availability as a main security property. We study the current policies of DRM in U.S. law, the fair use doctrine, and the Digital Millennium Copyright Act. Additionally, we look at policies at the market, examining how the recording industry has used DRM in both the past and present. We analyze how much the companies and distributors place unnecessary controls on customers by considering customers' online resource usage. Finally, we suggest the market-level policy criteria as our possible solutions for the copyright owners, the distributors, and the general users.