Potentials of social networks for knowledge management with regard to the development of stable competences and dynamic capabilities - Conceptualization and case study results

Harald F.O. VonKortzfleisch, Ines Mergel, Christian Proll

Research output: Chapter in Book/Report/Conference proceedingConference contribution

3 Scopus citations

Abstract

In order to balance the tensions of the concepts of organizational core competencies and dynamic capability we introduce social knowledge networks as a strategic means from a knowledge management perspective. A facilitator for the development of the respective framework is the precise distinction between explicit and non-explicit knowledge. Social knowledge networks are informal with regard to their very character but offer the opportunity to enhance the advantages of stability and reliability of organizational core competences as well as flexibility and dynamics of dynamic capabilities. The results of a case study in the automotive and machine building industry confirm the viability of the new framework by looking at social network ties in the IT department on the basis of information sharing and problem-oriented advice. Overall point of reference is IT Governance, especially the ITIL standard.

Original languageEnglish (US)
Title of host publicationProceedings of the 40th Annual Hawaii International Conference on System Sciences 2007, HICSS'07
DOIs
StatePublished - Dec 1 2007
Event40th Annual Hawaii International Conference on System Sciences 2007, HICSS'07 - Big Island, HI, United States
Duration: Jan 3 2007Jan 6 2007

Publication series

NameProceedings of the Annual Hawaii International Conference on System Sciences
ISSN (Print)1530-1605

Other

Other40th Annual Hawaii International Conference on System Sciences 2007, HICSS'07
CountryUnited States
CityBig Island, HI
Period1/3/071/6/07

ASJC Scopus subject areas

  • Engineering(all)

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    VonKortzfleisch, H. F. O., Mergel, I., & Proll, C. (2007). Potentials of social networks for knowledge management with regard to the development of stable competences and dynamic capabilities - Conceptualization and case study results. In Proceedings of the 40th Annual Hawaii International Conference on System Sciences 2007, HICSS'07 [4076785] (Proceedings of the Annual Hawaii International Conference on System Sciences). https://doi.org/10.1109/HICSS.2007.439