Participation in ICT-Enabled meetings

Katherine M. Chudoba, Mary Beth Watson-Manheim, Kevin Crowston, Chei Sian Lee

Research output: Contribution to journalReview article

14 Scopus citations

Abstract

Meetings are a common occurrence in contemporary organizations. The authors' exploratory study at Intel, an innovative global technology company, suggests that meetings are evolving beyond their familiar definition as the pervasive use of information and communication technologies (ICTs) changes work practices associated with meetings. Drawing on data gathered from interviews prompted by entries in the employees' electronic calendar system, the authors examine the multiple ways in which meetings build and reflect work in the organization and derive propositions to guide future research. Specifically, the authors identify four aspects of meetings that reflect work in the 21 st century: meetings are integral to work in team-centered organizations, tension between group and personal objectives, discontinuities, and ICT support for fragmented work environment.

Original languageEnglish (US)
Pages (from-to)15-36
Number of pages22
JournalJournal of Organizational and End User Computing
Volume23
Issue number2
DOIs
StatePublished - Apr 1 2011
Externally publishedYes

Keywords

  • Collaboration
  • Distributed work
  • ICT
  • Organizational impacts of IT
  • Work practices

ASJC Scopus subject areas

  • Human-Computer Interaction
  • Computer Science Applications
  • Strategy and Management

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