Organisations as virtual communities: a sense-making approach for uniting knowledge consumers and knowledge workers

Michael S. Nilan; Michael D’Eredita

doi:10.1504/IJWBC.2005.006926

Organisations as virtual communities: a sense-making approach for uniting knowledge consumers and knowledge workers

Michael S. Nilan, Michael D’Eredita

School of Information Studies

Research output: Contribution to journal › Article › peer-review

5 Scopus citations

Abstract

We propose virtual communities created around specific problems or ranges of problems on which organisations and consumers collaborate to solve. We propose two independent but compatible conceptualisations of sense-making behaviour as theoretic and methodological approaches for the basic interaction in virtual communities where dealing with problems is the primary activity.

Original language	English (US)
Pages (from-to)	262-271
Number of pages	10
Journal	International Journal of Web Based Communities
Volume	1
Issue number	3
DOIs	https://doi.org/10.1504/IJWBC.2005.006926
State	Published - 2005

Keywords

cognitive movement
community
e-commerce
knowledge consumer
knowledge worker
sense-making

ASJC Scopus subject areas

Software
Education
Communication
Computer Networks and Communications

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10.1504/IJWBC.2005.006926

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KW - knowledge worker

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Organisations as virtual communities: a sense-making approach for uniting knowledge consumers and knowledge workers

Abstract

Keywords

ASJC Scopus subject areas

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