@article{94adb8cf3f4a4b1f82dbbdc9f082b6d2,
title = "Monetary and symbolic rewards: do they matter for fostering co-commissioning and co-delivery of public services?",
abstract = "Using a between-subject online survey experiment conducted in Italy, this article investigates the impact of monetary and symbolic rewards on the willingness of citizens to co-deliver and co-commission public services, and the extent to which service salience moderates this relationship. The results show that both monetary and symbolic rewards have a positive impact on co-commissioning, but no significant effects on co-delivery. Moreover, service salience positively moderates the relationship between rewards and co-commissioning. The results suggest that public managers should select rewards in light of the specific coproduction activities and people{\textquoteright}s perceptions of service salience.",
keywords = "cocommissioning, codelivery, Coproduction, incentives, rewards",
author = "Carmela Barbera and Tina Nabatchi and Alessandro Sancino and Mariafrancesca Sicilia",
note = "Funding Information: See, for example, the initiative {\textquoteleft}La biblioteca che vorrei{\textquoteright} of the Municipality of Pergine Valsugana ( https://fdocumenti.com/document/laboratorio-compartecipato-di-cittadinanza-attiva-laboratorio-compartecipato.html ); the initiative {\textquoteleft}Una biblioteca di strada{\textquoteright} of the Municipality of Piacenza ( https://www.comune.piacenza.it/temi/partecipazione/biblioteca-di-strada/il-progetto-per-l-istituzione-della-biblioteca-di-strada-di-via-libarna-piacenza ); the initiative {\textquoteleft}Giovani s{\`i}{\textquoteright} of the municipality of Lucca ( https://www.google.com/url?sa=t&rct=j&q=&esrc=s&source=web&cd=&ved=2ahUKEwjuqtyi1-7xAhV8gP0HHbGrCM0QFjAGegQIDRAD&url=http%3A%2F%2Fwww.comune.lucca.it%2Fflex%2Fcm%2Fpages%2FServeAttachment.php%2FL%2FIT%2FD%2F7%25252Fb%25252Fa%25252FD.e1a0c90f6ea725722015%2FP%2FBLOB%253AID%253D19682%2FE%2Fpdf&usg=AOvVaw0A-2FKMprFUC0dLPI6edqX ); the many initiatives implemented by the library of the municipality of Baggio (Milan) ( https://www.google.com/url?sa=t&rct=j&q=&esrc=s&source=web&cd=&cad=rja&uact=8&ved=2ahUKEwiqv7GX2O7xAhUTgP0HHfiEBXMQFjABegQIBRAD&url=https%3A%2F%2Fbibcom.trento.it%2Fcontent%2Fdownload%2F37095%2F398718%2Ffile%2FAnimazioneSociale-numero%2520298-febbraio%25202016-inserto%2520del%2520mese.pdf&usg=AOvVaw1H59KN9NkdQ6S_Soz3O5GO ) at pp. 56–64; www.facebook.com/retebaggio ). All links were last accessed the 19 July 2021. More generally, the Italian Public Libraries Association has been promoting the initiative {\textquoteleft}Design Thinking for Public Libraries{\textquoteright} created in Aarhus (Denmark) and Chicago (USA), and funded by the Gates Foundation, which aims to engage communities in the public libraries{\textquoteright} services. Publisher Copyright: {\textcopyright} 2023 Informa UK Limited, trading as Taylor & Francis Group.",
year = "2023",
doi = "10.1080/14719037.2023.2219265",
language = "English (US)",
journal = "Public Management Review",
issn = "1471-9037",
publisher = "Taylor and Francis Ltd.",
}