Managing Service Expectations in Online Markets: A Signaling Theory of E-tailer Pricing and Empirical Tests

Debanjan Mitra, Scott Fay

Research output: Contribution to journal › Article › peer-review

81 Scopus citations

Fingerprint

Dive into the research topics of 'Managing Service Expectations in Online Markets: A Signaling Theory of E-tailer Pricing and Empirical Tests'. Together they form a unique fingerprint.

Keyphrases

Social Sciences

Economics, Econometrics and Finance

Computer Science