TY - JOUR
T1 - Local administrative practice and AFDC error in Maryland
AU - Kingson, Eric R.
AU - Levin, Marianne
N1 - Funding Information:
Dr. Kingson is an assistant professor at the University of Maryland's School of Social Work and Community Planning, Baltimore, Maryland 21201. Ms. Levin is a doctoral student in the Sociology Department, University of Maryland. College Park, Maryland 20742. Requests for reprints should be addressed to Dr. Kingson. The findings presented in this paper are from a study conducted through the Research Center of the University of Maryland's School of Social Work and Communily Planning. The study was supported by a grant from the Maryland Department of Human Resources. The co-authors wish to acknowledge the assistanceof: Jerry Turern who, as Center Director, guided the development of thc study; Ardi Sassan, programmer, and Michael Blum, Mary Leeds, Betty McKenzie, Carolyn Owens. Michael Rock and other professional staff of the Maryland Dcpanment of Human Resources. They also wish to express appreciation to the Office of the Assistant Secretary for Planning, Research and Evaluation for making data available from a national quality control study.
PY - 1984/7/23
Y1 - 1984/7/23
N2 - Data from two Maryland AFDC quality control samples (n=2376) are joined with data from two surveys of local administrative practices to examine administrative correlates of error. Less error exists among cases processed by agencies that: 1) use checklists to simplify agency procedures, 2) use follow-up controls in conjunction with tickler files, 3) have in-house training to deal with earned income procedures, 4) provide training on reducing earned income errors, and 5) have less staff turnover. Surprisingly, the findings show client error to be more influenced by administrative practices than agency error, suggesting the distinction between the two may be misleading.
AB - Data from two Maryland AFDC quality control samples (n=2376) are joined with data from two surveys of local administrative practices to examine administrative correlates of error. Less error exists among cases processed by agencies that: 1) use checklists to simplify agency procedures, 2) use follow-up controls in conjunction with tickler files, 3) have in-house training to deal with earned income procedures, 4) provide training on reducing earned income errors, and 5) have less staff turnover. Surprisingly, the findings show client error to be more influenced by administrative practices than agency error, suggesting the distinction between the two may be misleading.
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U2 - 10.1300/J079v07n03_04
DO - 10.1300/J079v07n03_04
M3 - Article
AN - SCOPUS:84952529423
SN - 0148-8376
VL - 7
SP - 41
EP - 57
JO - Journal of Social Service Research
JF - Journal of Social Service Research
IS - 3
ER -