Local administrative practice and AFDC error in Maryland

Eric Roger Kingson, Marianne Levin

Research output: Contribution to journalArticle

2 Scopus citations

Abstract

Data from two Maryland AFDC quality control samples (n=2376) are joined with data from two surveys of local administrative practices to examine administrative correlates of error. Less error exists among cases processed by agencies that: 1) use checklists to simplify agency procedures, 2) use follow-up controls in conjunction with tickler files, 3) have in-house training to deal with earned income procedures, 4) provide training on reducing earned income errors, and 5) have less staff turnover. Surprisingly, the findings show client error to be more influenced by administrative practices than agency error, suggesting the distinction between the two may be misleading.

Original languageEnglish (US)
Pages (from-to)41-57
Number of pages17
JournalJournal of Social Service Research
Volume7
Issue number3
DOIs
StatePublished - Jul 23 1984
Externally publishedYes

ASJC Scopus subject areas

  • Social Sciences (miscellaneous)
  • Sociology and Political Science

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