Abstract
Social media comprise the set of tools identified as blogs, wikis, and other social networking platforms that "enable people to connect, communicate, and collaborate." These tools create a dynamic, complex information infrastructure that enables easier, faster, and more widespread sharing of information. These affordances make possible phenomena such as viral processes, and they can change how we are able to work and organize. This article explores the impact of this emerging knowledge ecosystem (KE) on some prominent characteristics of knowledge and knowledge management (KM) models through an exploratory critical review of popular epistemological perspectives and conceptual foundations underlying KM models. We find that this emerging KE requires a revisiting of both the social aspects of knowledge creation and some popular notions of enterprise knowledge management.
| Original language | English (US) |
|---|---|
| Pages (from-to) | 138-167 |
| Number of pages | 30 |
| Journal | Journal of Organizational Computing and Electronic Commerce |
| Volume | 23 |
| Issue number | 1-2 |
| DOIs | |
| State | Published - Jan 2013 |
| Externally published | Yes |
Keywords
- knowledge
- knowledge ecosystem
- knowledge management
- social media
- virality
ASJC Scopus subject areas
- Information Systems
- Computer Science Applications
- Computational Theory and Mathematics