Knowledge and Knowledge Management in the Social Media Age

Jeffrey Hemsley, Robert M. Mason

Research output: Contribution to journalArticle

  • 39 Citations

Abstract

Social media comprise the set of tools identified as blogs, wikis, and other social networking platforms that "enable people to connect, communicate, and collaborate." These tools create a dynamic, complex information infrastructure that enables easier, faster, and more widespread sharing of information. These affordances make possible phenomena such as viral processes, and they can change how we are able to work and organize. This article explores the impact of this emerging knowledge ecosystem (KE) on some prominent characteristics of knowledge and knowledge management (KM) models through an exploratory critical review of popular epistemological perspectives and conceptual foundations underlying KM models. We find that this emerging KE requires a revisiting of both the social aspects of knowledge creation and some popular notions of enterprise knowledge management.

LanguageEnglish (US)
Pages138-167
Number of pages30
JournalJournal of Organizational Computing and Electronic Commerce
Volume23
Issue number1-2
DOIs
StatePublished - Jan 2013
Externally publishedYes

Fingerprint

Knowledge management
Ecosystems
Social aspects
Blogs
Industry

Keywords

  • knowledge
  • knowledge ecosystem
  • knowledge management
  • social media
  • virality

ASJC Scopus subject areas

  • Information Systems
  • Computer Science Applications
  • Computational Theory and Mathematics

Cite this

Knowledge and Knowledge Management in the Social Media Age. / Hemsley, Jeffrey; Mason, Robert M.

In: Journal of Organizational Computing and Electronic Commerce, Vol. 23, No. 1-2, 01.2013, p. 138-167.

Research output: Contribution to journalArticle

@article{c2e1f331af5646aba68ada8fae063333,
title = "Knowledge and Knowledge Management in the Social Media Age",
abstract = "Social media comprise the set of tools identified as blogs, wikis, and other social networking platforms that {"}enable people to connect, communicate, and collaborate.{"} These tools create a dynamic, complex information infrastructure that enables easier, faster, and more widespread sharing of information. These affordances make possible phenomena such as viral processes, and they can change how we are able to work and organize. This article explores the impact of this emerging knowledge ecosystem (KE) on some prominent characteristics of knowledge and knowledge management (KM) models through an exploratory critical review of popular epistemological perspectives and conceptual foundations underlying KM models. We find that this emerging KE requires a revisiting of both the social aspects of knowledge creation and some popular notions of enterprise knowledge management.",
keywords = "knowledge, knowledge ecosystem, knowledge management, social media, virality",
author = "Jeffrey Hemsley and Mason, {Robert M.}",
year = "2013",
month = "1",
doi = "10.1080/10919392.2013.748614",
language = "English (US)",
volume = "23",
pages = "138--167",
journal = "Journal of Organizational Computing and Electronic Commerce",
issn = "1091-9392",
publisher = "Taylor and Francis Ltd.",
number = "1-2",

}

TY - JOUR

T1 - Knowledge and Knowledge Management in the Social Media Age

AU - Hemsley, Jeffrey

AU - Mason, Robert M.

PY - 2013/1

Y1 - 2013/1

N2 - Social media comprise the set of tools identified as blogs, wikis, and other social networking platforms that "enable people to connect, communicate, and collaborate." These tools create a dynamic, complex information infrastructure that enables easier, faster, and more widespread sharing of information. These affordances make possible phenomena such as viral processes, and they can change how we are able to work and organize. This article explores the impact of this emerging knowledge ecosystem (KE) on some prominent characteristics of knowledge and knowledge management (KM) models through an exploratory critical review of popular epistemological perspectives and conceptual foundations underlying KM models. We find that this emerging KE requires a revisiting of both the social aspects of knowledge creation and some popular notions of enterprise knowledge management.

AB - Social media comprise the set of tools identified as blogs, wikis, and other social networking platforms that "enable people to connect, communicate, and collaborate." These tools create a dynamic, complex information infrastructure that enables easier, faster, and more widespread sharing of information. These affordances make possible phenomena such as viral processes, and they can change how we are able to work and organize. This article explores the impact of this emerging knowledge ecosystem (KE) on some prominent characteristics of knowledge and knowledge management (KM) models through an exploratory critical review of popular epistemological perspectives and conceptual foundations underlying KM models. We find that this emerging KE requires a revisiting of both the social aspects of knowledge creation and some popular notions of enterprise knowledge management.

KW - knowledge

KW - knowledge ecosystem

KW - knowledge management

KW - social media

KW - virality

UR - http://www.scopus.com/inward/record.url?scp=84874589712&partnerID=8YFLogxK

UR - http://www.scopus.com/inward/citedby.url?scp=84874589712&partnerID=8YFLogxK

U2 - 10.1080/10919392.2013.748614

DO - 10.1080/10919392.2013.748614

M3 - Article

VL - 23

SP - 138

EP - 167

JO - Journal of Organizational Computing and Electronic Commerce

T2 - Journal of Organizational Computing and Electronic Commerce

JF - Journal of Organizational Computing and Electronic Commerce

SN - 1091-9392

IS - 1-2

ER -