IT skills in the context of BigCo

Steve Sawyer, K. R. Eschenfelder, Andrew Diekema, Charles R. McClure

Research output: Contribution to conferencePaperpeer-review

12 Scopus citations


This study of the IT skills and needs of BigCo, Inc., Corporate IT group assesses both the present IT skill levels and the perception of skill needs now and three years in the future. In the pursuit of data to reflect on this question, this paper reports on a case study of the IT skills and needs at one site. This work relies on a categorization drawn from both academic and professional literature regarding skill needs for IT professionals. In doing this work we draw on surveys, interviews, focus groups and archival documents to build a rich and detailed perspective on skill needs for the IT professionals at BigCo's Corporate IT group. Findings show that there is an implicit set of conceptual IT skills that are expected of IT professionals. The non-IT skill needs are presently very important and are expected to grow to be even more important. Finally, there are important department-level, experience, and gender variations in these responses that suggest that IT roles are growing both more numerous and more specialized.

Original languageEnglish (US)
Number of pages10
StatePublished - 1998
EventProceedings of the 1998 ACM SIGCPR Conference - Boston, MA, USA
Duration: Mar 26 1998Mar 28 1998


OtherProceedings of the 1998 ACM SIGCPR Conference
CityBoston, MA, USA

ASJC Scopus subject areas

  • Software


Dive into the research topics of 'IT skills in the context of BigCo'. Together they form a unique fingerprint.

Cite this