TY - JOUR
T1 - Increasing Access to Transit
T2 - Localized Mobile Information
AU - Steinfeld, Aaron
AU - Bloomfield, Leslie
AU - Amick, Sarah
AU - Huang, Yun
AU - Odom, Will
AU - Yang, Qian
AU - Zimmerman, John
N1 - Funding Information:
The contents of this paper were developed under a grant from the National Institute on Disability, Independent Living, and Rehabilitation Research [NIDILRR grant number 90RE5011]. NIDILRR is a Center within the Administration for Community Living (ACL), Department of Health and Human Services (HHS). The contents of this paper do not necessarily represent the policy of NIDILRR, ACL, or HHS, and you should not assume endorsement by the Federal Government. The authors would like to thank Shree Lakshmi Rao for her assistance during pilot testing and Elizabeth Carter for her editing assistance. The contents of this paper were developed under a grant from the National Institute on Disability, Independent Living, and Rehabilitation Research (NIDILRR grant number 90RE5011). NIDILRR is a Center within the Administration for Community Living (ACL), Department of Health and Human Services (HHS).
Publisher Copyright:
© 2019, © 2019 The Society of Urban Technology.
PY - 2019/7/3
Y1 - 2019/7/3
N2 - While several studies note the challenges that people with disabilities face when using public transit, little work has investigated how mobile transit information apps affect accessibility. To address this gap, we recruited transit riders who are blind, who have low vision, who use mobility devices, and who have no disabilities. We asked them to use a transit information app, Tiramisu, for 21 days during their regular travel. We observed participants struggling with a number of barriers that had previously been reported. However, the localized transit information also removed barriers to travel; we observed participants engaging in less preplanning and more opportunistic travel. We also identified new opportunities to improve transit use through mobile information.
AB - While several studies note the challenges that people with disabilities face when using public transit, little work has investigated how mobile transit information apps affect accessibility. To address this gap, we recruited transit riders who are blind, who have low vision, who use mobility devices, and who have no disabilities. We asked them to use a transit information app, Tiramisu, for 21 days during their regular travel. We observed participants struggling with a number of barriers that had previously been reported. However, the localized transit information also removed barriers to travel; we observed participants engaging in less preplanning and more opportunistic travel. We also identified new opportunities to improve transit use through mobile information.
KW - Disability
KW - crowdsourcing
KW - field study
KW - mobile
KW - transit
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U2 - 10.1080/10630732.2019.1614896
DO - 10.1080/10630732.2019.1614896
M3 - Article
AN - SCOPUS:85068505893
SN - 1063-0732
VL - 26
SP - 45
EP - 64
JO - Journal of Urban Technology
JF - Journal of Urban Technology
IS - 3
ER -