TY - GEN
T1 - "I regretted the minute I pressed share"
T2 - 7th Symposium on Usable Privacy and Security, SOUPS 2011
AU - Wang, Yang
AU - Norcie, Gregory
AU - Komanduri, Saranga
AU - Acquisti, Alessandro
AU - Leon, Pedro Giovanni
AU - Cranor, Lorrie Faith
PY - 2011
Y1 - 2011
N2 - We investigate regrets associated with users' posts on a popular social networking site. Our findings are based on a series of interviews, user diaries, and online surveys involving 569 American Facebook users. Their regrets revolved around sensitive topics, content with strong sentiment, lies, and secrets. Our research reveals several possible causes of why users make posts that they later regret: (1) they want to be perceived in favorable ways, (2) they do not think about their reason for posting or the consequences of their posts, (3) they misjudge the culture and norms within their social circles, (4) they are in a "hot" state of high emotion when posting, or under the influence of drugs or alcohol, (5) their postings are seen by an unintended audience, (6) they do not foresee how their posts could be perceived by people within their intended audience, and (7) they misunderstand or misuse the Facebook platform. Some reported incidents had serious repercussions, such as breaking up relationships or job losses. We discuss methodological considerations in studying negative experiences associated with social networking posts, as well as ways of helping users of social networking sites avoid such regrets.
AB - We investigate regrets associated with users' posts on a popular social networking site. Our findings are based on a series of interviews, user diaries, and online surveys involving 569 American Facebook users. Their regrets revolved around sensitive topics, content with strong sentiment, lies, and secrets. Our research reveals several possible causes of why users make posts that they later regret: (1) they want to be perceived in favorable ways, (2) they do not think about their reason for posting or the consequences of their posts, (3) they misjudge the culture and norms within their social circles, (4) they are in a "hot" state of high emotion when posting, or under the influence of drugs or alcohol, (5) their postings are seen by an unintended audience, (6) they do not foresee how their posts could be perceived by people within their intended audience, and (7) they misunderstand or misuse the Facebook platform. Some reported incidents had serious repercussions, such as breaking up relationships or job losses. We discuss methodological considerations in studying negative experiences associated with social networking posts, as well as ways of helping users of social networking sites avoid such regrets.
KW - Facebook
KW - privacy
KW - regret
KW - social media
UR - http://www.scopus.com/inward/record.url?scp=84862971583&partnerID=8YFLogxK
UR - http://www.scopus.com/inward/citedby.url?scp=84862971583&partnerID=8YFLogxK
U2 - 10.1145/2078827.2078841
DO - 10.1145/2078827.2078841
M3 - Conference contribution
AN - SCOPUS:84862971583
SN - 9781450309110
T3 - SOUPS 2011 - Proceedings of the 7th Symposium on Usable Privacy and Security
BT - SOUPS 2011 - Proceedings of the 7th Symposium on Usable Privacy and Security
Y2 - 20 July 2011 through 22 July 2011
ER -