Humans are not machines: The behavioral impact of queueing design on service time

Masha Shunko, Julie Niederhoff, Yaroslav Rosokha

Research output: Contribution to journalArticlepeer-review

50 Scopus citations

Fingerprint

Dive into the research topics of 'Humans are not machines: The behavioral impact of queueing design on service time'. Together they form a unique fingerprint.

Keyphrases

Computer Science

Mathematics

Social Sciences