Group maintenance in technology-supported distributed teams

Michael J. Scialdone, Na Li, James Howison, Kevin Crowston, Robert Heckman

Research output: Contribution to conferencePaperpeer-review

3 Scopus citations


The purpose of this paper is to assess whether virtual teams that exhibit high levels of group maintenance behavior, pro-social, discretionary, and relation-building behavior between members that maintains reciprocal trust and cooperation, are more successful. We answer this question through a content analysis of email archives from two Free/Libre Open Source Software (FLOSS) teams. The two teams provide a useful contrast for our study because one continues operating today, while the other has ceased development. Our results show that, contrary to expectations, the groups show very low levels of organizational citizenship behaviors and high levels of positive politeness actions, those that build group cohesion. We build this argument through a time-series regression with appropriate success measures for the self-organizing and voluntary FLOSS context.

Original languageEnglish (US)
StatePublished - Dec 1 2008
Event68th Annual Meeting of the Academy of Management, AOM 2008 - Anaheim, CA, United States
Duration: Aug 8 2008Aug 13 2008


Other68th Annual Meeting of the Academy of Management, AOM 2008
Country/TerritoryUnited States
CityAnaheim, CA


  • Free/Libre Open Source Software
  • Group maintenance
  • Virtual teams

ASJC Scopus subject areas

  • Management Information Systems
  • Management of Technology and Innovation


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