Got MOOC? Labor costs for the development and delivery of an open online course

Jeffrey M. Stanton, S. Suzan J. Harkness

Research output: Contribution to journalArticlepeer-review

6 Scopus citations


Media reports concerning massive open online courses (MOOCs) have vacillated between talk of an educational revolution and disillusionment with an over-hyped instructional technology. This paper reports how a group of university faculty and staff designed and delivered a MOOC to more than 800 students. The delivery of the MOOC was a labor-intensive, costly process that resulted in a variety of educational and institutional outcomes. The case report contains lessons for other groups who may have an interest in delivering a MOOC. The paper concludes with an interpretation of the significance of MOOCs for higher education.

Original languageEnglish (US)
Pages (from-to)14-26
Number of pages13
JournalInformation Resources Management Journal
Issue number2
StatePublished - Apr 1 2014


  • Case study
  • Faculty
  • Instructional design
  • Labor costs
  • MOOC
  • Students

ASJC Scopus subject areas

  • Business and International Management
  • Strategy and Management
  • Library and Information Sciences


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