GitLab: work where you want, when you want

Prithwiraj Choudhury, Kevin Crowston, Linus Dahlander, Marco S. Minervini, Sumita Raghuram

Research output: Contribution to journalArticlepeer-review

Abstract

GitLab is a software company that works “all remote” at the scale of more than 1000 employees located in more than 60 countries. GitLab has no physical office and its employees can work from anywhere they choose. Any step of the organizational life of a GitLab employee (e.g., hiring, onboarding and firing) is performed remotely, except for a yearly companywide gathering. GitLab strongly relies on asynchronous coordination, allowing employees to work anytime they want. After highlighting some of the main practices implemented by GitLab to effectively work all remotely and asynchronously, I asked renowned organizational scientists their thoughts on this interesting case and to question the generalizability of the all remote asynchronous model. Understanding whether and under what conditions this model can succeed can be of guidance for organizational designers that are now considering different remote models in response of the COVID-19 shock and its aftermath.

Original languageEnglish (US)
Article number23
JournalJournal of Organization Design
Volume9
Issue number1
DOIs
StatePublished - Dec 2020

Keywords

  • All remote
  • COVID-19
  • New forms of organizing
  • Organizational design
  • Remote work
  • Virtual organizations

ASJC Scopus subject areas

  • Strategy and Management

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