Genre combinations: A window into dynamic communication practices

Research output: Contribution to journalArticle

26 Scopus citations

Abstract

The notion of a genre system typically connotes sequences of interrelated communicative genres. This paper suggests that we can find other types of relationships among genres. Data from a field study in a large emergency room illustrate how doctors, nurses, and clerical staff routinely combine document genres not only in sequences but also in various accumulations achieved through proximity and movement. The combinations of genres add flexibility to the emergency room staff's genre use and allow them to employ individual genres for several purposes. The data allow us to explore how organizational members manage the tension between a need for continuity in communicative practices and a need for flexibility in managing a jumble of paper-based and digital information systems. In addition, it demonstrates how end users often tinker with genres' media and form in the process of altering combinations among specific genres.

Original languageEnglish (US)
Pages (from-to)81-108
Number of pages28
JournalJournal of Management Information Systems
Volume23
Issue number4
DOIs
StatePublished - Mar 1 2007

Keywords

  • Boundary objects
  • Communication genres
  • Documenting work
  • Genre combinations
  • Medical informatics
  • Practice theory
  • Qualitative methods

ASJC Scopus subject areas

  • Management Information Systems
  • Computer Science Applications
  • Management Science and Operations Research
  • Information Systems and Management

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