FOUNDATIONS OF HUMAN-COMPUTER INTERACTION IN MANAGEMENT INFORMATION SYSTEMS: An Introduction

We begin this introduction to this first of two complementary volumes by providing a general context for both volumes and by giving a brief historical view of management information systems (MIS) scholars’ interest in human-computer interaction (HCI) research. We then integrate various HCI issues into an overarching framework that can encompass broad HCI concerns from multiple disciplines. After presenting the classification of HCI topics that guides our organization of the collection, we preview the papers collected in this volume, together with a variety of additional ideas, evidence, and insights. Topics in this volume include different disciplines’ perspectives on HCI; our evolving understanding of who users are; theoretical understanding of how to design systems to support humans; theories and models of the cognitive and behavioral aspects of information technology (IT) use; and fundamental understanding of the affective, aesthetic, value sensitive, and social aspects of HCI. Overall, this introduction brings together many literatures and highlights key points in the research’s evolution; it thus augments the collected papers to provide readers with a rich picture of HCI research’s foundations.