Filling out the forms: Health literacy among the uninsured

Amaus Project Student Researchers

Research output: Contribution to journalArticlepeer-review

6 Scopus citations


This study addresses health literacy among patients at a free clinic in Syracuse, NY. Researchers conducted chart reviews of 600 patients and qualitative interviews with 22 patients and 7 providers. Most clinic patients had a high school, or higher, level education and no difficulty with reading comprehension. Nevertheless, a majority had at least some difficulty with comprehending and following through on health information. For many interviewees, the greatest difficulty was completing the required forms for entitlement programs. The findings demonstrate that low health literacy may occur even among well-educated patients and recommend that health literacy be assessed for all patients.

Original languageEnglish (US)
Pages (from-to)686-699
Number of pages14
JournalSocial Work in Health Care
Issue number8
StatePublished - Sep 14 2017


  • Healthcare disparities
  • health insurance
  • health literacy
  • poverty

ASJC Scopus subject areas

  • Community and Home Care
  • Psychiatry and Mental health


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