Facilitating co-production in public services: management implications from a systematic literature review

Mariafrancesca Sicilia, Alessandro Sancino, Tina Nabatchi, Enrico Guarini

Research output: Contribution to journalReview articlepeer-review

10 Scopus citations

Abstract

Drawing on the results of a systematic literature review of empirical studies, this paper sheds light on six broad factors that facilitate the initiation and implementation of co-production in public services. The factors are classified into two overarching categories: organizational factors, including organizational arrangements, professional roles, and managerial tools; and procedural factors, including participant recruitment, participant preparation, and process design. For each set of factors, the paper provides a series of management implications. It concludes with additional observations for practice.

Original languageEnglish (US)
Pages (from-to)233-240
Number of pages8
JournalPublic Money and Management
Volume39
Issue number4
DOIs
StatePublished - May 19 2019

Keywords

  • Co-production
  • public services
  • systematic literature review

ASJC Scopus subject areas

  • Business, Management and Accounting(all)
  • Sociology and Political Science
  • Public Administration

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