Examining instrument issues in workplace incivility: Measurement or mutation?

Danylle Kunkel, Joel Carnevale, Dale Henderson

Research output: Contribution to journalArticlepeer-review

4 Scopus citations

Abstract

This qualitative research study examines the measurements of workplace incivility in an attempt to gain a better understanding of the construct. Studies using instruments and experiments were identified. Instrument-based studies attempting to capture incivility have varied along three main dimensions: content, format and context. Many differences were found in the past measurements that compound the confusion surrounding workplace incivility, but these variances create unique opportunities for future researchers to focus on.

Original languageEnglish (US)
Pages (from-to)102-117
Number of pages16
JournalJournal of Organizational Culture, Communications and Conflict
Volume19
Issue number1
StatePublished - Jan 1 2015
Externally publishedYes

ASJC Scopus subject areas

  • Communication
  • Strategy and Management

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