@inproceedings{384e91b690834083a2157b080f3001ab,
title = "Everyday automation experience: Non-expert users encountering ubiquitous automated systems",
abstract = "Automated systems and their interfaces are increasingly merging with our ambient environment leading to a heightened impact on our everyday leisure and work experiences. While automation systems have been a realm for highly specialized tasks and trained experts until recently, now more and more non-expert users encounter automated systems in their everyday life. The deployment of these systems fundamentally changes practices and experiences in various domains. The overall goal of this workshop is to investigate the requirements and design criteria for automation that are experienced in everyday situations. In particular we will strive to come up with a set of principles for three key areas of everyday automation experience: intelligibility, experienced control, and capturing automation experience. This way, the workshop provides a first forum for knowledge exchange and networking across usage domains and contexts.",
keywords = "Automation, Automation Experience, Automation Intelligibility, Human Intervention, User Experience",
author = "Peter Fr{\"O}hlich and Thomas Meneweger and Manfred Tscheligi and {De Ruyter}, Boris and Matthias Baldauf and Ingrid Erickson and Thomas Gable and Fabio Patern{\'o}",
year = "2019",
month = may,
day = "2",
doi = "10.1145/3290607.3299013",
language = "English (US)",
series = "Conference on Human Factors in Computing Systems - Proceedings",
publisher = "Association for Computing Machinery",
booktitle = "CHI EA 2019 - Extended Abstracts of the 2019 CHI Conference on Human Factors in Computing Systems",
note = "2019 CHI Conference on Human Factors in Computing Systems, CHI EA 2019 ; Conference date: 04-05-2019 Through 09-05-2019",
}