Effects of problem formulation and process structures on performance and perceptions in a GDSS environment: An experiment

Murali Venkatesh, Bayard E. Wynne

Research output: Contribution to journalConference article

10 Scopus citations


This laboratory study examined the effects of problem formulation and process structuring on group performance and member perceptions within a GDSS environment on a problem-solving task. All groups solved the problem. Control groups had no preceding formulation stage. Half the non-control groups received a simple advocacy treatment, while others were also given a specific formulation heuristic to follow. Full heuristic groups were,' significantly better on formulation score and appeared to have an edge on solution score as well. The simple advocacy groups had the more favorable process and outcome perceptions; worst perceptions were expressed by the full heuristic groups. Speculation is offered about GDSS structural restrictiveness and task perceptions as well as about the link between problem formulation and solution.

Original languageEnglish (US)
Article number184188
Pages (from-to)564-572
Number of pages9
JournalProceedings of the Annual Hawaii International Conference on System Sciences
StatePublished - Jan 1 1991
Event24th Annual Hawaii International Conference on System Sciences, HICSS 1991 - Kauai, United States
Duration: Jan 8 1991Jan 11 1991


ASJC Scopus subject areas

  • Engineering(all)

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