Effects of linking on genres of Web documents

Kevin G Crowston, Marie Williams

Research output: Chapter in Book/Report/Conference proceedingConference contribution

20 Scopus citations

Abstract

Documents on the Web can be composed of multiple Web pages, suggesting the need to consider how linking between pages affects a document's form. We illustrate this point by considering patterns of linking in a common genre of document, the Frequently Asked Questions file or FAQ. In a sample of 70 FAQs, we found four patterns of linking: no links, links within the page, links to pages on the same host and links to other hosts. We suggest that links that tie together document pieces simply recreate the already accepted FAQ genre, but links that provide navigation within the document or that link to other information sources begin to extend and adapt the FAQ genre to the needs and capabilities of the Web.

Original languageEnglish (US)
Title of host publicationProceedings of the Hawaii International Conference on System Sciences
PublisherIEEE Computer Society
Pages61
Number of pages1
StatePublished - 1999
EventProceedings of the 1999 32nd Annual Hawaii International Conference on System Sciences, HICSS-32 - Maui, HI, USA
Duration: Jan 5 1999Jan 8 1999

Other

OtherProceedings of the 1999 32nd Annual Hawaii International Conference on System Sciences, HICSS-32
CityMaui, HI, USA
Period1/5/991/8/99

ASJC Scopus subject areas

  • Software
  • Industrial and Manufacturing Engineering

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    Crowston, K. G., & Williams, M. (1999). Effects of linking on genres of Web documents. In Proceedings of the Hawaii International Conference on System Sciences (pp. 61). IEEE Computer Society.