Documenting work: From participant observation to participant tracing

Carsten Østerlund, Jaime Snyder, Steve Sawyer, Sarika Sharma, Matt Willis

Research output: Chapter in Book/Entry/PoemChapter

3 Scopus citations


Distributed work is hard to observe. A focus on the more tangible aspects of this work, namely documents, provides a useful lens into the work practices of organizational members in general, and those working in heterogeneous and distributed environments in particular. Imagine the distributed collaboration going into the production of this book involving many research teams distributed across the globe, the publishers, and the editors. The individual chapters have taken form first by circulating among co-authors and then reviewers and editors to finally end up at the publisher. Multiple databases, organizing schemes, email servers, and cloud-based systems have been part of this process as documents have flowed among distributed participants.

Original languageEnglish (US)
Title of host publicationHandbook of Qualitative Organizational Research
Subtitle of host publicationInnovative Pathways and Methods
PublisherTaylor and Francis
Number of pages10
ISBN (Electronic)9781317908784
ISBN (Print)9781848725096
StatePublished - Jan 1 2015

ASJC Scopus subject areas

  • General Economics, Econometrics and Finance
  • General Business, Management and Accounting


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