Diversity & Inclusion in Universal Access to Technology - A Perspective

Amir Aghdam, Criscent Birungi, Dominique Duncan, Prasanta K. Ghosh, Ramneek Kalra, Iven Mareels, Ramalatha Marimuthu, Bozenna Pasik-Duncan

Research output: Contribution to journalConference Articlepeer-review

1 Scopus citations


Diversity and inclusion are important business priorities, as they link positively to productivity and better end-clientengagement. Digital technology has demonstrated that it can connect people into effective teams with significant advantages ineducation, e-commerce, medicine, and health. This observation supports the need to ensure universal access to digital technology,irrespective of economic, social, and cultural background. The ongoing pandemic underscores this. Nevertheless, access to technology is not universal. Barriers exist even in the most advanced economies. Also, the technology itself must be conceived to be inclusive and should not create new barriers nor enhance existing ones, such as language, age, or mobility. Literature showsthat digital technology brings new risks in terms of misinformation, cyber-fraud, and cyber-bullying. Universal access to technology (UAT) requires a collaborative effort to achieve the benefits and minimize the consequences of unethical use. This paper focuses on UAT through education. This paper discusses the importance of diversity and inclusion in UAT as well as the challenges associated with achieving that goal.

Original languageEnglish (US)
Pages (from-to)123-128
Number of pages6
Issue number39
StatePublished - Oct 1 2022
Externally publishedYes
Event21st IFAC Conference on Technology, Culture and International Stability, TECIS 2022 - Kosovo, Serbia
Duration: Oct 26 2022Oct 28 2022


  • Developed Countries
  • Developing
  • Digital Technology
  • Diversity and Inclusion
  • Education Technology
  • Universal Access

ASJC Scopus subject areas

  • Control and Systems Engineering


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