TY - JOUR
T1 - Digital assemblages, information infrastructures, and mobile knowledge work
AU - Jarrahi, Mohammad Hossein
AU - Sawyer, Steve
AU - Erickson, Ingrid
N1 - Funding Information:
The author(s) disclosed receipt of the following financial support for the research, authorship, and/or publication of this article: This work is supported in part by grants #ACI 1346550 and #IIS 1665386 from The United State's National Science Foundation. Any opinions, findings, conclusions and recommendations expressed here are those of the authors and do not necessarily reflect the views of the NSF.
Funding Information:
The author(s) disclosed receipt of the following financial support for the research, authorship, and/or publication of this article: This work is supported in part by grants #ACI 1346550 and #IIS 1665386 from The United State's National Science Foundation. Any opinions, findings, conclusions and recommendations expressed here are those of the authors and do not necessarily reflect the views of the NSF.
Publisher Copyright:
© Association for Information Technology Trust 2021.
PY - 2022/9
Y1 - 2022/9
N2 - We theorize mobile knowledge workers’ uses of digital and material resources in support of their working practices. We do so to advance current conceptualizations of both “information infrastructures” and “digital assemblages” as elements of contemporary knowledge work. We focus on mobile knowledge workers as they are (increasingly) self-employed (e.g., as freelancers, entrepreneurs, temporary workers, and contractors), competing for work, and collaborating with others: one likely future of work that we can study empirically. To pursue their work, mobile knowledge workers draw together collections of commodity digital technologies or digital assemblages (e.g., laptops, phones, public WiFi, cloud storage, and apps), relying on a reservoir of knowledge about new and emergent means to navigate this professional terrain. We find that digital assemblages are created and repurposed by workers in their infrastructuring practices and in response to mobility demands and technological environments. In their constitution, they are generative to both collaborative and organizational goals. Building from this, we theorize that digital assemblages, as individuated forms of information infrastructure, sustain stability and internal cohesion even as they allow for openness and generativity.
AB - We theorize mobile knowledge workers’ uses of digital and material resources in support of their working practices. We do so to advance current conceptualizations of both “information infrastructures” and “digital assemblages” as elements of contemporary knowledge work. We focus on mobile knowledge workers as they are (increasingly) self-employed (e.g., as freelancers, entrepreneurs, temporary workers, and contractors), competing for work, and collaborating with others: one likely future of work that we can study empirically. To pursue their work, mobile knowledge workers draw together collections of commodity digital technologies or digital assemblages (e.g., laptops, phones, public WiFi, cloud storage, and apps), relying on a reservoir of knowledge about new and emergent means to navigate this professional terrain. We find that digital assemblages are created and repurposed by workers in their infrastructuring practices and in response to mobility demands and technological environments. In their constitution, they are generative to both collaborative and organizational goals. Building from this, we theorize that digital assemblages, as individuated forms of information infrastructure, sustain stability and internal cohesion even as they allow for openness and generativity.
KW - Knowledge workers
KW - digital assemblages
KW - field study
KW - information infrastructure
KW - nomadic work
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U2 - 10.1177/02683962211050943
DO - 10.1177/02683962211050943
M3 - Article
AN - SCOPUS:85118239127
SN - 0268-3962
VL - 37
SP - 230
EP - 249
JO - Journal of Information Technology
JF - Journal of Information Technology
IS - 3
ER -