Designing political deliberation environments to support interactions in the public sphere

Bryan Semaan; Heather Faucett; Scott P. Robertson; Misa Maruyama; Sara Douglas

doi:10.1145/2702123.2702403

Designing political deliberation environments to support interactions in the public sphere

Bryan Semaan, Heather Faucett, Scott P. Robertson, Misa Maruyama, Sara Douglas

School of Information Studies

Research output: Chapter in Book/Entry/Poem › Conference contribution

48 Scopus citations

Abstract

Little is known about the challenges and successes people face when piecing together multiple social media to interact in the online public sphere when: Seeking information, disseminating information, and engaging in political discussions. We interviewed 29 US citizens and conducted 17 talk-out-loud sessions with people who were using one or more social media technologies, such as Facebook and Twitter, to interact in the online public sphere. We identified a number of challenges and workarounds related to public sphere interactions, and used our findings to formulate requirements for new political environments that support the interactions in the public sphere. Through evolving requirements generation, we developed a new political deliberation technology, dubbed Poli, which is an integrated social media environment with the potential to enable more effective interactions in the public sphere. We discuss several remaining questions and limitations to our tool that will drive future work.

Original language	English (US)
Title of host publication	CHI 2015 - Proceedings of the 33rd Annual CHI Conference on Human Factors in Computing Systems
Subtitle of host publication	Crossings
Publisher	Association for Computing Machinery
Pages	3167-3176
Number of pages	10
ISBN (Electronic)	9781450331456
DOIs	https://doi.org/10.1145/2702123.2702403
State	Published - Apr 18 2015
Event	33rd Annual CHI Conference on Human Factors in Computing Systems, CHI 2015 - Seoul, Korea, Republic of Duration: Apr 18 2015 → Apr 23 2015

Publication series

Name	Conference on Human Factors in Computing Systems - Proceedings
Volume	2015-April

Other

Other	33rd Annual CHI Conference on Human Factors in Computing Systems, CHI 2015
Country/Territory	Korea, Republic of
City	Seoul
Period	4/18/15 → 4/23/15

Keywords

Design
Political deliberation
Public sphere
Social media

ASJC Scopus subject areas

Software
Human-Computer Interaction
Computer Graphics and Computer-Aided Design

Access to Document

10.1145/2702123.2702403

Cite this

Semaan, B., Faucett, H., Robertson, S. P., Maruyama, M., & Douglas, S. (2015). Designing political deliberation environments to support interactions in the public sphere. In CHI 2015 - Proceedings of the 33rd Annual CHI Conference on Human Factors in Computing Systems: Crossings (pp. 3167-3176). (Conference on Human Factors in Computing Systems - Proceedings; Vol. 2015-April). Association for Computing Machinery. https://doi.org/10.1145/2702123.2702403

Designing political deliberation environments to support interactions in the public sphere. / Semaan, Bryan; Faucett, Heather; Robertson, Scott P. et al.
CHI 2015 - Proceedings of the 33rd Annual CHI Conference on Human Factors in Computing Systems: Crossings. Association for Computing Machinery, 2015. p. 3167-3176 (Conference on Human Factors in Computing Systems - Proceedings; Vol. 2015-April).

Research output: Chapter in Book/Entry/Poem › Conference contribution

Semaan, B, Faucett, H, Robertson, SP, Maruyama, M & Douglas, S 2015, Designing political deliberation environments to support interactions in the public sphere. in CHI 2015 - Proceedings of the 33rd Annual CHI Conference on Human Factors in Computing Systems: Crossings. Conference on Human Factors in Computing Systems - Proceedings, vol. 2015-April, Association for Computing Machinery, pp. 3167-3176, 33rd Annual CHI Conference on Human Factors in Computing Systems, CHI 2015, Seoul, Korea, Republic of, 4/18/15. https://doi.org/10.1145/2702123.2702403

Semaan B, Faucett H, Robertson SP, Maruyama M, Douglas S. Designing political deliberation environments to support interactions in the public sphere. In CHI 2015 - Proceedings of the 33rd Annual CHI Conference on Human Factors in Computing Systems: Crossings. Association for Computing Machinery. 2015. p. 3167-3176. (Conference on Human Factors in Computing Systems - Proceedings). doi: 10.1145/2702123.2702403

Semaan, Bryan ; Faucett, Heather ; Robertson, Scott P. et al. / Designing political deliberation environments to support interactions in the public sphere. CHI 2015 - Proceedings of the 33rd Annual CHI Conference on Human Factors in Computing Systems: Crossings. Association for Computing Machinery, 2015. pp. 3167-3176 (Conference on Human Factors in Computing Systems - Proceedings).

@inproceedings{aea2ba052f50442e8e597c169035d06a,

title = "Designing political deliberation environments to support interactions in the public sphere",

abstract = "Little is known about the challenges and successes people face when piecing together multiple social media to interact in the online public sphere when: Seeking information, disseminating information, and engaging in political discussions. We interviewed 29 US citizens and conducted 17 talk-out-loud sessions with people who were using one or more social media technologies, such as Facebook and Twitter, to interact in the online public sphere. We identified a number of challenges and workarounds related to public sphere interactions, and used our findings to formulate requirements for new political environments that support the interactions in the public sphere. Through evolving requirements generation, we developed a new political deliberation technology, dubbed Poli, which is an integrated social media environment with the potential to enable more effective interactions in the public sphere. We discuss several remaining questions and limitations to our tool that will drive future work.",

keywords = "Design, Political deliberation, Public sphere, Social media",

author = "Bryan Semaan and Heather Faucett and Robertson, {Scott P.} and Misa Maruyama and Sara Douglas",

year = "2015",

month = apr,

day = "18",

doi = "10.1145/2702123.2702403",

language = "English (US)",

series = "Conference on Human Factors in Computing Systems - Proceedings",

publisher = "Association for Computing Machinery",

pages = "3167--3176",

booktitle = "CHI 2015 - Proceedings of the 33rd Annual CHI Conference on Human Factors in Computing Systems",

}

TY - GEN

T1 - Designing political deliberation environments to support interactions in the public sphere

AU - Semaan, Bryan

AU - Faucett, Heather

AU - Robertson, Scott P.

AU - Maruyama, Misa

AU - Douglas, Sara

PY - 2015/4/18

Y1 - 2015/4/18

N2 - Little is known about the challenges and successes people face when piecing together multiple social media to interact in the online public sphere when: Seeking information, disseminating information, and engaging in political discussions. We interviewed 29 US citizens and conducted 17 talk-out-loud sessions with people who were using one or more social media technologies, such as Facebook and Twitter, to interact in the online public sphere. We identified a number of challenges and workarounds related to public sphere interactions, and used our findings to formulate requirements for new political environments that support the interactions in the public sphere. Through evolving requirements generation, we developed a new political deliberation technology, dubbed Poli, which is an integrated social media environment with the potential to enable more effective interactions in the public sphere. We discuss several remaining questions and limitations to our tool that will drive future work.

AB - Little is known about the challenges and successes people face when piecing together multiple social media to interact in the online public sphere when: Seeking information, disseminating information, and engaging in political discussions. We interviewed 29 US citizens and conducted 17 talk-out-loud sessions with people who were using one or more social media technologies, such as Facebook and Twitter, to interact in the online public sphere. We identified a number of challenges and workarounds related to public sphere interactions, and used our findings to formulate requirements for new political environments that support the interactions in the public sphere. Through evolving requirements generation, we developed a new political deliberation technology, dubbed Poli, which is an integrated social media environment with the potential to enable more effective interactions in the public sphere. We discuss several remaining questions and limitations to our tool that will drive future work.

KW - Design

KW - Political deliberation

KW - Public sphere

KW - Social media

UR - http://www.scopus.com/inward/record.url?scp=84951044754&partnerID=8YFLogxK

UR - http://www.scopus.com/inward/citedby.url?scp=84951044754&partnerID=8YFLogxK

U2 - 10.1145/2702123.2702403

DO - 10.1145/2702123.2702403

M3 - Conference contribution

AN - SCOPUS:84951044754

T3 - Conference on Human Factors in Computing Systems - Proceedings

SP - 3167

EP - 3176

BT - CHI 2015 - Proceedings of the 33rd Annual CHI Conference on Human Factors in Computing Systems

PB - Association for Computing Machinery

T2 - 33rd Annual CHI Conference on Human Factors in Computing Systems, CHI 2015

Y2 - 18 April 2015 through 23 April 2015

ER -

Designing political deliberation environments to support interactions in the public sphere

Abstract

Publication series

Other

Keywords

ASJC Scopus subject areas

Access to Document

Other files and links

Cite this