Abstract
Little is known about the challenges and successes people face when piecing together multiple social media to interact in the online public sphere when: Seeking information, disseminating information, and engaging in political discussions. We interviewed 29 US citizens and conducted 17 talk-out-loud sessions with people who were using one or more social media technologies, such as Facebook and Twitter, to interact in the online public sphere. We identified a number of challenges and workarounds related to public sphere interactions, and used our findings to formulate requirements for new political environments that support the interactions in the public sphere. Through evolving requirements generation, we developed a new political deliberation technology, dubbed Poli, which is an integrated social media environment with the potential to enable more effective interactions in the public sphere. We discuss several remaining questions and limitations to our tool that will drive future work.
Original language | English (US) |
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Title of host publication | Conference on Human Factors in Computing Systems - Proceedings |
Publisher | Association for Computing Machinery |
Pages | 3167-3176 |
Number of pages | 10 |
Volume | 2015-April |
ISBN (Print) | 9781450331456 |
DOIs | |
State | Published - Apr 18 2015 |
Event | 33rd Annual CHI Conference on Human Factors in Computing Systems, CHI 2015 - Seoul, Korea, Republic of Duration: Apr 18 2015 → Apr 23 2015 |
Other
Other | 33rd Annual CHI Conference on Human Factors in Computing Systems, CHI 2015 |
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Country/Territory | Korea, Republic of |
City | Seoul |
Period | 4/18/15 → 4/23/15 |
Keywords
- Design
- Political deliberation
- Public sphere
- Social media
ASJC Scopus subject areas
- Human-Computer Interaction
- Computer Graphics and Computer-Aided Design
- Software