TY - GEN
T1 - Designing political deliberation environments to support interactions in the public sphere
AU - Semaan, Bryan
AU - Faucett, Heather
AU - Robertson, Scott P.
AU - Maruyama, Misa
AU - Douglas, Sara
N1 - Publisher Copyright:
© Copyright 2015 ACM.
PY - 2015/4/18
Y1 - 2015/4/18
N2 - Little is known about the challenges and successes people face when piecing together multiple social media to interact in the online public sphere when: Seeking information, disseminating information, and engaging in political discussions. We interviewed 29 US citizens and conducted 17 talk-out-loud sessions with people who were using one or more social media technologies, such as Facebook and Twitter, to interact in the online public sphere. We identified a number of challenges and workarounds related to public sphere interactions, and used our findings to formulate requirements for new political environments that support the interactions in the public sphere. Through evolving requirements generation, we developed a new political deliberation technology, dubbed Poli, which is an integrated social media environment with the potential to enable more effective interactions in the public sphere. We discuss several remaining questions and limitations to our tool that will drive future work.
AB - Little is known about the challenges and successes people face when piecing together multiple social media to interact in the online public sphere when: Seeking information, disseminating information, and engaging in political discussions. We interviewed 29 US citizens and conducted 17 talk-out-loud sessions with people who were using one or more social media technologies, such as Facebook and Twitter, to interact in the online public sphere. We identified a number of challenges and workarounds related to public sphere interactions, and used our findings to formulate requirements for new political environments that support the interactions in the public sphere. Through evolving requirements generation, we developed a new political deliberation technology, dubbed Poli, which is an integrated social media environment with the potential to enable more effective interactions in the public sphere. We discuss several remaining questions and limitations to our tool that will drive future work.
KW - Design
KW - Political deliberation
KW - Public sphere
KW - Social media
UR - http://www.scopus.com/inward/record.url?scp=84951044754&partnerID=8YFLogxK
UR - http://www.scopus.com/inward/citedby.url?scp=84951044754&partnerID=8YFLogxK
U2 - 10.1145/2702123.2702403
DO - 10.1145/2702123.2702403
M3 - Conference contribution
AN - SCOPUS:84951044754
T3 - Conference on Human Factors in Computing Systems - Proceedings
SP - 3167
EP - 3176
BT - CHI 2015 - Proceedings of the 33rd Annual CHI Conference on Human Factors in Computing Systems
PB - Association for Computing Machinery
T2 - 33rd Annual CHI Conference on Human Factors in Computing Systems, CHI 2015
Y2 - 18 April 2015 through 23 April 2015
ER -