Designing political deliberation environments to support interactions in the public sphere

Bryan Semaan, Heather Faucett, Scott P. Robertson, Misa Maruyama, Sara Douglas

Research output: Chapter in Book/Report/Conference proceedingConference contribution

30 Scopus citations

Abstract

Little is known about the challenges and successes people face when piecing together multiple social media to interact in the online public sphere when: Seeking information, disseminating information, and engaging in political discussions. We interviewed 29 US citizens and conducted 17 talk-out-loud sessions with people who were using one or more social media technologies, such as Facebook and Twitter, to interact in the online public sphere. We identified a number of challenges and workarounds related to public sphere interactions, and used our findings to formulate requirements for new political environments that support the interactions in the public sphere. Through evolving requirements generation, we developed a new political deliberation technology, dubbed Poli, which is an integrated social media environment with the potential to enable more effective interactions in the public sphere. We discuss several remaining questions and limitations to our tool that will drive future work.

Original languageEnglish (US)
Title of host publicationConference on Human Factors in Computing Systems - Proceedings
PublisherAssociation for Computing Machinery
Pages3167-3176
Number of pages10
Volume2015-April
ISBN (Print)9781450331456
DOIs
StatePublished - Apr 18 2015
Event33rd Annual CHI Conference on Human Factors in Computing Systems, CHI 2015 - Seoul, Korea, Republic of
Duration: Apr 18 2015Apr 23 2015

Other

Other33rd Annual CHI Conference on Human Factors in Computing Systems, CHI 2015
CountryKorea, Republic of
CitySeoul
Period4/18/154/23/15

Keywords

  • Design
  • Political deliberation
  • Public sphere
  • Social media

ASJC Scopus subject areas

  • Human-Computer Interaction
  • Computer Graphics and Computer-Aided Design
  • Software

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