Designing collaboration: Comparing cases exploring cultural probes as boundary-negotiating objects

Megan K. Halpern, Ingrid Erickson, Laura Forlano, Geri Gay

Research output: Chapter in Book/Report/Conference proceedingConference contribution

10 Scopus citations

Abstract

This paper examines the use of cultural probes as a method for fostering collaboration within groups of diverse experts working on creative projects. Using two case examples, we show that probes-short, oblique, and at times whimsical sets of activity prompts-have boundary object properties that can jumpstart interdisciplinary and cross-functional exchange. The first case explores how social scientists and designers used a smartphone-based scavenger hunt activity to gather insights for a workshop on organizational innovation. The second case examines how artist/scientist pairs utilized probe-like prompts to develop short performances for an arts festival. Drawing together theoretical views on boundary objects and cultural probes, we suggest that designed experiences such as probes can create opportunities for both boundary work and the establishment of common ground, which is increasingly vital in the highly collaborative contexts that define work today.

Original languageEnglish (US)
Title of host publicationCSCW 2013 - Proceedings of the 2013 ACM Conference on Computer Supported Cooperative Work
Pages1093-1102
Number of pages10
DOIs
StatePublished - Mar 18 2013
Externally publishedYes
Event2013 2nd ACM Conference on Computer Supported Cooperative Work, CSCW 2013 - San Antonio, TX, United States
Duration: Feb 23 2013Feb 27 2013

Publication series

NameProceedings of the ACM Conference on Computer Supported Cooperative Work, CSCW

Other

Other2013 2nd ACM Conference on Computer Supported Cooperative Work, CSCW 2013
CountryUnited States
CitySan Antonio, TX
Period2/23/132/27/13

Keywords

  • Boundary objects
  • Boundary work
  • Cultural probes
  • Designing collaboration

ASJC Scopus subject areas

  • Software
  • Human-Computer Interaction
  • Computer Networks and Communications

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  • Cite this

    Halpern, M. K., Erickson, I., Forlano, L., & Gay, G. (2013). Designing collaboration: Comparing cases exploring cultural probes as boundary-negotiating objects. In CSCW 2013 - Proceedings of the 2013 ACM Conference on Computer Supported Cooperative Work (pp. 1093-1102). (Proceedings of the ACM Conference on Computer Supported Cooperative Work, CSCW). https://doi.org/10.1145/2441776.2441900